在英國薩里，設有游泳池的飯店

Family’s Most Favourite Hotel in the UK – Unforgettable Staycation Moments Holiday Inn London–Shepperton by IHG has always been our family’s most favourite hotel in the UK. Whenever my son’s school term break or a long holiday begins, this is the first place we choose to refresh ourselves and truly enjoy relaxing family time. During the final days of the Easter Bank Holiday, we once again had an unforgettable stay here, and the hotel exceeded our expectations in every way. Our wonderful experience began at reception, where a professional and welcoming receptionist, Mr. Waleed, assisted us. He kindly helped register our car plate for overnight parking and informed us that the swimming pool facility renovations had been completed. He also thoughtfully let us know that my son Matt could enjoy the pool until 7 p.m. Thanks to his clear explanation and kind arrangement, we had plenty of time to fully enjoy the excellent swimming pool, Jacuzzi, dry sauna, and steam room. It was a perfect way for both adults and children to relax and unwind. After our swim, we were quite hungry. At that moment, Restaurant Manager Mr. Nadeem warmly approached us and started chatting with my son. Matt was absolutely delighted—especially because Mr. Nadeem remembered him from previous visits. His kindness made us feel genuinely welcomed and valued. Even while waiting for our meal, we felt cheerful and at ease. At the end of dinner, he took time to speak with us again, encouraging Matt in his studies and sharing that his wife is a wonderful school teacher. These sincere and personal interactions truly touched our hearts. We also followed sightseeing recommendations from other hotel staff and visited nearby attractions such as Walton-on-Thames, which made our trip even more enjoyable and memorable. Once again, Holiday Inn London–Shepperton made us feel welcomed, cared for, and appreciated as a family. This hotel is not just a place to stay—it truly feels like a second home to us. Cheers, Mr Pan Pan Cheng Guest of Room 204

It was an amazing experience from start to finish the staff were fantastic, very understanding & accommodating to all my needs as forever grateful & would highly recommend.

The staff were very accommodating during our stay. My partner and I were here for a wedding and all staff members were very friendly and welcoming to our families and us.

Lovely hotel. Perfect location for races but also nice if not. Beautiful scenery and very quiet. Parking easy with lots of space. We were able to check in early which was great before the racing started. Bar area very nice with a relaxing atmosphere. Staff very attentive. Room was very nice in the 2nd floor facing the golf course, so fabulous View. Very clean. Beds very comfortable and the bedding top quality with the best pillows ever. Toiletries are good quality with a long lasting smell on your skin. Towels greasy , white and fluffy. We had large windows like patio doors so could open wide. Only issue was the outside bar ( was no balcony) had loads of covert and dead insects in it. Breakfast. The dining room again had a very relaxing atmosphere was bright and very clean. The food options were plentiful and of good quality and quantity. Coffee from a machine , but used fresh ground coffee , beans when choosing you options. The bar prices were quite good, didn’t feel I was being over charged and the bar staff were quick and efficient. Overall a superb stay.

以前來這邊工作住過,但這次是爲自己和丈夫預訂過夜的。這家酒店很可愛,房間很漂亮,俯廣闊的花園。到處都很好,很乾淨,游泳池和室外熱水浴缸的額外獎勵很棒!絕對會推薦住在這裏。

The setting is beautiful and the perfect place to relax with friends. I asked for boules for the boules pit and they found them, meaning we could have a lovely relaxing day on the lawn. The only thing I felt was that as we had arrived the day after a wedding, maybe they need to employ more people to clean the rooms knowing how busy they would be. Also have more people on the desk for checkout after a wedding.

非常感謝這家酒店給我們留下了深刻的回憶，正好趕上生日，前台積極配合製作生日蛋糕，在餐廳進餐祝賀生日，吧枱的工作人員定製了屬於我們的專屬飲品，一切都很完美！房間乾淨，晚上還有各種小活動適合孩子。一切都很好！

Had a lovely stay for our 4th wedding anniversary. Well looked after by staff in spa, bar and restaurant. Thank you for helping us re-create our wedding photos :)

Great hotel. Stayed here for 1 night for a treat.

很棒的飯店，友善的員工，無微不至！ 房間標準不錯，但也有一些小問題，例如床單上最初有小污漬和一些毛髮。木製滑動百葉窗關不嚴，導致清晨陽光透進來。樓下房間之間有鎖門（假設是家庭預訂），很容易受到隔壁房間噪音的影響。 餐廳的食物不錯，但價格略高。 整體來說，住宿體驗還不錯，只是價格略高。