訪訪客用戶我於11月3日至5日入住成都仁恆格藍柏薇酒店公寓,整體體驗非常滿意。前台客服 Tina 服務專業、高效,還貼心地為我們升級了客房,套房寬敞舒適,景觀開闊。
11月4日晚我在辦理次日航班值機時遇到問題(國航更換機型,未通知我們取消了原訂的超級經濟艙),因我沒有內地手機,Tina 幫我聯繫國航和深圳航空,並在下班後仍耐心等待回覆。最終在她的幫助下,我順利訂回機位,得以按計劃離開成都。
酒店的硬件設施很棒,但更令人印象深刻的是員工的專業與熱心。特別感謝 Tina,讓我的旅程順利圓滿。
I stayed at Grand Parcvue Hotel Residence Chengdu from November 3 to 5, and my overall experience was excellent. The front desk staff, Tina, was very professional and efficient. She handled the check-in process quickly and kindly upgraded our room. The suite was spacious, comfortable, and offered a great view.
On the evening of November 4, I encountered a problem when checking in for my flight the next day. Air China had changed the aircraft type and canceled our premium economy seats without any notice. Since I didn’t have a ************** phone number, I asked the front desk for help. Tina went above and beyond—she contacted Air China and Shenzhen Airlines for me and even stayed after her shift to wait for their replies. Thanks to her help, I was able to rebook seats on the same flight and depart Chengdu as planned on November 5.
The hotel’s facilities are excellent, but what truly stands out is the outstanding service from its staff. My sincere thanks to Tina for her professionalism and kindness, which made my trip smooth and memorable.
GGam goodbai中文
房間真的太可愛啦!!🥹
三間卧室、兩間浴室,還有吹風機、牙刷、梳子等用品一應俱全。
景色也很美~如果你喜歡散步,這裏真的很舒服。
喜歡白敬亭的人一定會愛上這裏,因為“Goodbai”就在對面!💛
Such a lovely place!! 🥰
3 bedrooms and 2 bathrooms — complete with hair dryer, toothbrush, comb, and everything you might need.
The view is amazing, and it’s perfect if you enjoy walking around.
If you’re a Bai Jingting fan, you’ll love it even more — “Goodbai” café and store is just across the street!