匿匿名用戶Hotel is in perfect location within the historical site, the room is clean and comfy. Beautiful pool in the middle of the garden. Despite all ups, the downside was the service in general, however the reception was helpful when asked.
Tips:
Avoid staying the same floor as the reception because there is a staff room next to you, and the staff come to chitchat in the room and the hallway (the same hallway as guest doors, clearly echo).
Beware of hot food running out from breakfast way earlier than closing time, you cannot request those eggs, bacons, mushroom if it's runs out. even there are many guests coming in and was no hot food.
Like other comment says the hotel is full of potential and personally we think its a very peaceful & lovely place with historical charm. Just the frontline service staffs around the place still far from that so called well service.
House keeping were friendly and helpful, gardening maintained well.
Enjoyed the place and once learned to didnt expect any service, Its was the best way.
Aaymeric ahonoukounTrès bel hôtel avec un service digne d’un 4 étoile portugais. Le personnel très à l’écoute et attentif aux demandes. Au niveau des services rien à dire car il y avait énormément d’activités pour les enfants en plus du parc aquatique. Parking gratuit, mini golf, des animations tous les soirs, etc….
Le seul hic étant le fait que le personnel ne parlent pas français mais au moins cela nous oblige à travailler notre Anglais.
Très belle expérience au sein de cet hôtel 👍🇵🇹