在馬來西亞雪蘭莪，設有停車場的飯店

酒店離機場很遠，打車要75馬幣左右，但比吉隆坡市中心近一點，酒店規模比較大，大堂寬敞明亮，設計精美，房間整潔乾淨，但臨馬路的一側有噪音，窗户是打不開的，酒店旁邊就有個購物中心，有各種餐食，旁邊還有一個是I city燈光秀，晚上很漂亮，離藍色清真寺不遠，過去很方便。早餐品種豐富，各種咖喱，有現做的米粉，和各種餅，健身房24小時，游泳池在5樓。

機埸開車過來拾多分鐘，位置蛮好，樓下很多食肆。前台服務熱誠，有禮貌。房間很小，設施老舊，不敢想像如此破爛的毛巾很可以給客人用，用了很久很久，不是白毛巾啊。两人房祇有一個水杯，而且感覺不衛生，根本不敢用。 肯定不會推介給别人😰😱 Ia mengambil masa 10 minit pemanduan dari lapangan terbang; lokasinya agak baik, dengan banyak restoran di tingkat bawah. Kakitangan kaunter penerimaan tetamu ramah dan sopan. Biliknya sangat kecil, dan kemudahannya lama. Saya tidak percaya tuala lusuh seperti itu disediakan untuk tetamu; ia kelihatan sangat lama dan tidak berwarna putih pun. Hanya ada satu gelas air di bilik double, dan ia terasa tidak bersih; saya tidak berani menggunakannya. Saya pasti tidak akan mengesyorkannya kepada orang lain. 😰😱

離演唱會場館近定的 邊上就是地鐵和商圈，吃飯購物都方便 打車也近，衹要不是高峯用車，到場館大概10myr？ 早上去的泳池，很乾凈 付了10myr税，但是回來看訂單好像應該免的，沒明白訂單上的享旅遊税是要付不要付……要不描述改一下吧

酒店在機場外步行約十分鐘中的地方，需要上下樓及過馬路，位置不如機場內的酒店好，但因為來回都有電梯和連接步道，也可以接受。 早餐四點開始供應，品種不算豐富但可以吃飽。 公區裝修不錯，有免費供應的飲品，房間和洗手間都比較小，設施普通，隔音一般。

房間的清潔度、位置和服務都很好，也很寬敞。只是，為了方便起見，飯店沒有提供牙刷，其他用品倒是都有。鏡子桌前的長椅不見了，圖片上明明有，現在卻不見了。還有枕頭的問題。房間裡有四個枕頭，只有一個還很蓬鬆舒適，其他三個應該換新的了，因為已經不適合睡覺了，現在睡著頭痛。所以，希望飯店以後能更換新的枕頭，讓客人住得更舒服。謝謝。

T1機場拿完行李出來後（此時在3樓）要下一樓到2樓（不需要出機場）如果是坐出來最近的手扶梯下去的話，一下去就能看到酒店的接駁點。下去的時候剛好有接駁車到了，大概2-3分鐘就能到酒店。從酒店坐接駁車到機場和下車同一個位置。早餐挺豐富的，還有早點吃。房間不能抽煙，大堂有個室外抽煙區

我曾多次入住這家飯店。地理位置優越，餐飲選擇豐富。我和家人一直都喜歡來這裡度假。晚上可以在泳池放鬆身心，暢泳一番。停車方便安全。飯店舒適寬敞，設施齊全，提供淨水器和無線網路。對我來說，這裡的一切都非常舒適安靜。房間寬敞，物超所值。服務周到，員工熱情友好，讓我和我的家人非常喜歡這裡。謝謝大家！

NICE AND GOOD

工作人員非常樂於助人。該位置對於計劃的活動來說很方便。 有標準的大床房。我相信有一股黴菌的氣味，但被強力的房間清新劑很好地掩蓋了。手持式淋浴噴頭髮霉了。 （見圖），當水從裡面流出時會發出氣味。 喜歡房間裡的熱水瓶，因為沒有電熱水壺。即使在 12 小時後，水仍保持足夠熱來煮咖啡！從中央飲水機獲得熱水。附照片。 除模具外未發現其他清潔問題。

這家酒店對待中國人很差勁!! 他們的前線人員只會一副不耐煩的樣子向說普通話的客人說不懂中文。前台大堂經理Pavithra處理我的房間事宜，極度不專業。而且在我面前不停處理其他事務，我哋入住他用了30分鐘。這件事已經向酒店總經理反映。這位員工應該需要再好好培訓。 房間分開兩個wing，訂普通房的注意，去游泳池要往大堂轉成另一個Wing的lift。整體感覺很不方便。電梯都是很少，如每人帶行李，只可3-4人擠進電梯。每次都要等很久才能上房間或到大堂。早餐還可以，選擇挺多。環境闊落乾淨。員工服務不錯 I checked in on 15 February around 8pm. Booking through trip.com for one night twins bed with breakfast. And I booked another two rooms from 16-17/2 for executive floor. When I approached to check in counter. A lady was at front desk. I asked if I can check in. I gave her passports and told her that I have two different booking which I think she can more easy to arrange rooms for me. When I talk to her, her answer was “I need to check, I need your confirmation.” Alright. I let her check , I prepare my conformation. And I wait and wait, this lady was seems super busy, always chatting with her front desk colleagues, answering phones. Etc. after 5-10mins of her checking, her reply to me was because my booking were different room categories. So I need to room change. I asked her if I can stay in same room. She said I can pay for room Upgrade to executive floor then I can stay in same room. I asked how much it cost. Another wait…..wait….in front of her, busy on phone again. Calling concerige about no staffs at counter. She told me I need to wait for another one hour if I want to upgrade in executive floor. I said I don’t want to wait again. Then I asked for my originally room key. This lady asked me to check out at 12 and wait for room change tomorrow! I was so surprise that Hilton hotel did this to their in house guest. I thought I was in a two stars hotel. I don’t mind to pay for upgrade just because the room is not ready at 8:30pm, and this lady asked me to wait for an hour! So may I ask what is your standard check out time? And this front desk lady start to say is because I book two different room categories and because I want to stay in same room. So, I have to wait. I asked her name, her name tag was completely hide from her jacket collar. This lady name is Pavithra. My comment to her is, she is not professional, no attentive to guest, attitude is really really bad! I told her should not do this to in house guest. She called someone and on the phone again and disappeared (went to back office) I think. She is not capable to be a duty manager unless this is not Hilton! Bad attitude to guest, blaming that is my booking rooms are different. The most unacceptable things she called a security staff to stand next to me!!! She said to security “I need you to standby.” Is this Hilton style that you treat a lady guest? I cancelled my following booking. It is an extremely unacceptable experience even in hotel, especially Hilton! This lady Pavithra is completely the reason that I will never come back to this hotel. Front desk staff is always a first impression and must have professionalism. If she is so busy handling her work load! Please stay at the back of the office! And don’t show your unprofessional face to greet any guest!!!!! I am sad that your company has a staff like her. Good luck to your hotel!