在馬來西亞雪蘭莪，設有停車場的飯店

設施：裝修比較新，該有的空調，風扇，電視，衞生間，熱水，舒適的床墊都有 衞生：洗澡有熱水，但沒有沐浴用品，沒有牙刷 環境：房間很小，但離客運大樓很近。步行五分鐘。這點非常好。房間裏也不吵，可以好好休息，適合轉機過程中恢復。 服務：前台很有禮貌，英文很好，好幾個前台服務員。24h服務。前台的一樓休息區面積一如很大。可惜沒空享用。

機埸開車過來拾多分鐘，位置蛮好，樓下很多食肆。前台服務熱誠，有禮貌。房間很小，設施老舊，不敢想像如此破爛的毛巾很可以給客人用，用了很久很久，不是白毛巾啊。两人房祇有一個水杯，而且感覺不衛生，根本不敢用。 肯定不會推介給别人😰😱 Ia mengambil masa 10 minit pemanduan dari lapangan terbang; lokasinya agak baik, dengan banyak restoran di tingkat bawah. Kakitangan kaunter penerimaan tetamu ramah dan sopan. Biliknya sangat kecil, dan kemudahannya lama. Saya tidak percaya tuala lusuh seperti itu disediakan untuk tetamu; ia kelihatan sangat lama dan tidak berwarna putih pun. Hanya ada satu gelas air di bilik double, dan ia terasa tidak bersih; saya tidak berani menggunakannya. Saya pasti tidak akan mengesyorkannya kepada orang lain. 😰😱

（o´ω`o）ノ 設施：很好（｡•̀ᴗ-）ok 環境：很棒👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

五星級飯店，服務很好。 這是我第一次入住希爾頓逸林酒店。從前台到客房服務，飯店整體服務都很不錯。 入住時，我發現房間裡沒有沙發，浴室的窗簾也壞了，但提出要求後，飯店很快就解決了這些問題。 飯店的食物也很美味。 唯一缺點是飯店位置比較偏僻，離市中心較遠，購物選擇不多。不過，它離我第二天要去的地方很近。

酒店周邊配套齊全，有遊樂園有shoppingmall，但是酒店的水質很差，一股泳池水的味道，而且水也有顏色。我都懷疑是不是樂園的水循環利用。早餐很一般，除了水果，基本上挑不出好吃的

總體來說,我的住宿不錯,很舒服。服務和設施總體令人滿意。但是,客房清潔需要一些改進。例如,我房間的水壺蓋子壞了,應該在客人入住之前突出和更換。房間也可以進行一些翻新,使其看起來新鮮和維護良好。

在機場由機場車隊安排費用大約51令吉，約10-15分鐘的車程即抵達，附近吃飯不太方便，可以叫外送，自助辦理入住蠻方便的，再付稅金5令吉，房間簡化乾淨舒適，唯一困擾的是固定式蓮蓬頭，幫小孩洗澡有點不太方便，房內沒有給水要自己拿冷水壺下樓裝，記得自己帶牙刷牙膏👍🏻

健身房很厲害，有跑步機、太空漫步機、飛輪機之外，重量訓練的器械也很齊全，還有槓鈴、啞鈴、壺鈴可以做自由重量，磅數也很足。 游泳池景色漂亮，房間也很大。

這家酒店對待中國人很差勁!! 他們的前線人員只會一副不耐煩的樣子向說普通話的客人說不懂中文。前台大堂經理Pavithra處理我的房間事宜，極度不專業。而且在我面前不停處理其他事務，我哋入住他用了30分鐘。這件事已經向酒店總經理反映。這位員工應該需要再好好培訓。 房間分開兩個wing，訂普通房的注意，去游泳池要往大堂轉成另一個Wing的lift。整體感覺很不方便。電梯都是很少，如每人帶行李，只可3-4人擠進電梯。每次都要等很久才能上房間或到大堂。早餐還可以，選擇挺多。環境闊落乾淨。員工服務不錯 I checked in on 15 February around 8pm. Booking through trip.com for one night twins bed with breakfast. And I booked another two rooms from 16-17/2 for executive floor. When I approached to check in counter. A lady was at front desk. I asked if I can check in. I gave her passports and told her that I have two different booking which I think she can more easy to arrange rooms for me. When I talk to her, her answer was “I need to check, I need your confirmation.” Alright. I let her check , I prepare my conformation. And I wait and wait, this lady was seems super busy, always chatting with her front desk colleagues, answering phones. Etc. after 5-10mins of her checking, her reply to me was because my booking were different room categories. So I need to room change. I asked her if I can stay in same room. She said I can pay for room Upgrade to executive floor then I can stay in same room. I asked how much it cost. Another wait…..wait….in front of her, busy on phone again. Calling concerige about no staffs at counter. She told me I need to wait for another one hour if I want to upgrade in executive floor. I said I don’t want to wait again. Then I asked for my originally room key. This lady asked me to check out at 12 and wait for room change tomorrow! I was so surprise that Hilton hotel did this to their in house guest. I thought I was in a two stars hotel. I don’t mind to pay for upgrade just because the room is not ready at 8:30pm, and this lady asked me to wait for an hour! So may I ask what is your standard check out time? And this front desk lady start to say is because I book two different room categories and because I want to stay in same room. So, I have to wait. I asked her name, her name tag was completely hide from her jacket collar. This lady name is Pavithra. My comment to her is, she is not professional, no attentive to guest, attitude is really really bad! I told her should not do this to in house guest. She called someone and on the phone again and disappeared (went to back office) I think. She is not capable to be a duty manager unless this is not Hilton! Bad attitude to guest, blaming that is my booking rooms are different. The most unacceptable things she called a security staff to stand next to me!!! She said to security “I need you to standby.” Is this Hilton style that you treat a lady guest? I cancelled my following booking. It is an extremely unacceptable experience even in hotel, especially Hilton! This lady Pavithra is completely the reason that I will never come back to this hotel. Front desk staff is always a first impression and must have professionalism. If she is so busy handling her work load! Please stay at the back of the office! And don’t show your unprofessional face to greet any guest!!!!! I am sad that your company has a staff like her. Good luck to your hotel!

Services by the staff were excellent. They were attentive and helpful. I will come back because of the service. Thank you.