訪訪客用戶Once we got checked in we were extremely happy. We love everything about the place! The problem was communication with Trip.com and the hotel beforehand. Trip.com sent an email saying the property does not have a front desk, and to contact the property for detailed instructions on how to check in.
It provided this email to contact the property: ************************************************
When I sent an email to that address I got a reply in Chinese. When translated, it said they did not have my reservation, and to provide booking number & check in/out dates. I sent that information several times, and always got the same automated reply re-asking for booking number and dates. I finally called Trip.com, who contacted the property. They immediately replied, giving me the information I asked for, and telling me they do have someone at the front desk until 5 pm. Their message came from a completely different email address. I suspect that the email provided in the Trip.com message was incorrect. This added a lot of undue stress to what should have been a simple straightforward communication.
訪訪客用戶Das Hotel ist am Rand der Innenstadt gelegen und damit kann man eigentlich alles sehr gut erreichen. Ist aber nicht genau im Zentrum. Parkplätze sind nur sehr ganz vorhanden, man kann aber auf der Straße kostenlos parken. 
訪訪客用戶Hotel al Sant'Andrea的工作人員是TOP NOTCH!非常親切,信息豐富,總是微笑着迎接我們!早餐很基本,但很好吃,我們總是吃飽。房間非常基本,有點破舊,但牀很舒服。房間對我來說就像宿舍房間。空調效果很好。房間對於歐洲酒店房間來說很大(我是加拿大人,習慣了非常大的酒店房間)。淋浴很小,但只住了2晚,這沒什麼大不了的。有一個迷你冰箱,實際上保持物品冷!我發現酒店迷你冰箱通常低於標準。位置對我們來說並不理想,因爲火車站距離酒店有15分鐘的步行路程,但如果您開車,位置不會成爲問題。我們沒有探索薩爾扎納,這是作爲探索五漁村的家庭基地,對於價格,我相信這家酒店是值得的。