發布於 2026 年 9 月 20 日|三人房,火山景
Bish Gurung
⭐⭐⭐⭐⭐ Wonderful, peaceful and relaxing stay
This hotel is incredible — spotless, beautifully maintained, full of space, and has such a lovely atmosphere. From the moment we arrived, the welcome drink was a wonderful gesture and gave us a very warm and friendly welcome.
The hotel grounds are spacious and beautifully kept, with large swimming pools, restaurants with lovely views, a separate children’s play area, and plenty of space to relax. Everything around the hotel felt neat, clean, fresh and peaceful.
The rooms themselves were comfortable, but for us, the best thing about the hotel was the peace, quiet and relaxing atmosphere. Although the hotel is slightly outside the main town centre, this is actually a big advantage. Fira town is only around a 12-minute walk away, with beautiful sea views along the way. You get the convenience of being close to the town while still having a peaceful and spacious place to stay.
The reception team were wonderful. Christin and all the other team members were lovely, friendly and extremely helpful. I would also especially like to thank the lady manager. Unfortunately, I forgot to ask her name, but she deserves special recognition. She was always around the hotel, checking on guests, smiling, and ready to help whenever needed. Her friendly presence really made a difference to our stay, and I believe she deserves a lot of credit.
A very special thank you also goes to the chefs and the entire restaurant team. We were travelling with our young baby, who has specific food requirements, and the chef kindly prepared her meals according to our instructions. They were always happy to prepare the food for us whenever we needed it, from early morning until late at night. This level of care and flexibility meant a lot to our family, and we are extremely grateful.
The breakfast was also excellent — fresh, healthy, tasty and with a good variety of choices.
One area that I feel the hotel should seriously look into
Unfortunately, our experience with the taxi driver arranged through the hotel was very disappointing. We booked a hotel taxi three times — from the airport to the hotel, from the hotel back to the airport, and from the hotel to Oia — and on all three occasions the same driver came.
Sadly, he was not friendly or welcoming and, in our experience, his behaviour came across as quite rude. This was particularly disappointing because the taxi service was arranged through a 5-star hotel, and the driver is therefore part of the overall guest experience and, in some ways, represents the hotel's reputation.
A warm, polite and friendly taxi driver should be the continuation of the welcome guests receive from the hotel. Unfortunately, this driver's attitude really affected our mood on those occasions. I genuinely hope the hotel can look into this and provide appropriate customer-service training, because I would not want other guests to have the same experience.
Apart from the taxi experience, everything about our stay was wonderful. The hotel itself, the staff, the food, the cleanliness, the atmosphere and the peaceful location were all excellent.
A big thank you to the entire hotel team for making our stay so comfortable and memorable. We truly appreciate all the care and kindness we received, especially towards our baby.
We would happily recommend this hotel and would love to return again in the future. ❤️
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每晚起價:MYR591
發布於 2024 年 7 月 13 日|海景落日套房 (私人室外按摩池)
Johnmm
環境:非常美,坐看海上升明日,躺觀日落西山,喜歡在自家小陽台憑台而眺的風景,邊用餐邊觀景的慵懶,非常適合我這樣懶惰的客人
衞生:非常整潔,白色很適合作為乾淨的代明詞。
服務:非常親切,微笑是另一種服務的代明詞。
設施:簡單方便實用,沒有多餘誇張。
唯一不足的就是每個酒店都藏在錯落中,你需要拖着行李在錯綜複雜的小階中尋找🤣🤣
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每晚起價:MYR810
發布於 2023 年 11 月 4 日
訪客
Very good location but we didnt know the first night had a beach party right next to us so we couldnt sleep due to the loud music. And they gave us free upgrade to beach view. Other than that the hotel is perfect, it is on the beach and have great restaurants!
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每晚起價:MYR453
發布於 2025 年 5 月 27 日
訪客用戶
いくつもあるホテルの中から選んだが、このホテルを選んで本当に良かったです。
まず場所はフィラのバス停から歩いて5〜10分ほどかかります。スーツケースを転がし人混みの中、坂道と階段を登るので大変でした。帰りは送迎を頼みました。往復送迎を頼むのが賢明です。
1番安い部屋でしたがバルコニーがあり、眺めは最高でした。朝食も毎朝運んでいただきバルコニーでいい景色を見ながら食事ができました。よくあるバルコニーの前が道とかではないのでプライバシー感があり良かった。
スタッフさんもとても優しくて、英語が理解出来ない時でも辛抱強く説明してくれて助かりました。
また機会があれば泊まりたいです。
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每晚起價:MYR985
發布於 2025 年 8 月 20 日
訪客用戶
Positives:
We stayed in a Bungalow Family Room which was spacious, beautifully designed, and had a lovely outdoor area. It was quiet and peaceful. Towels were changed and bins emptied daily. The hotel is perfect for families with younger children (up to about 8 years old). We went with two boys (4 and 8), and they loved it. The two slides kept them entertained, and the beach bar was excellent—always cocktails and snacks available. There were plenty of sun loungers, especially on the beach, with no need to wake up early to reserve. That made the stay very relaxing. The entertainment team was great—friendly, not pushy, and always offering activities. They were amazing with children, and the mini disco was the best we’ve seen so far, with all the staff putting their heart into it. Evening entertainment suited all ages, and we especially enjoyed the beach party.
Negatives:
While most of the staff were lovely and smiley, the reception team was disappointing (except the lady who did our check in efficiently on the evening we arrived and explained everything). On several occasions when I asked questions, they seemed abrupt and in a hurry, even when no one else was waiting. The biggest drawback was the food. It really needs improvement and is the main reason for the lower rating. Most meats were dry, with little variety. Even simple dishes like Greek salad were below standard. The buffet was very pork-heavy, which made it difficult for us on some days since we don’t usually eat pork. Desserts were the worst part, mostly inedible, just cream and jelly-like options. The wine was also very low quality.
Another issue was cleanliness of the public bathrooms, especially those near the pool. They were not well maintained, and I even saw a cockroach in one of them. Our room also had these tiny worm like snakes (apparently harmless and called ”blind snakes”) We first thought it was one that lost her way but we ended up finding one or two everyday and getting them out. We did ask someone to come and sort it out, but they told us they were harmless and didn't do anything other than getting them out.
We love the sustainability concept and appreciate that they grow their own vegetables, but unfortunately, we didn’t see this reflected in the meals. It made us wonder if it might be a bit of a waste of time and money, since the menu didn’t seem to highlight those fresh, organic fruits and vegetables.
As a whole, we felt everything about the hotel except the food was great but on this basis, we wouldn't come again.
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每晚起價:MYR595
發布於 2025 年 10 月 7 日|雅緻白色豪華房帶私人陽台
Wenshuangyu
這家酒店最大的優點是位置好,離費拉車站非常近,而且對面就是一個大超市,物價便宜,可以隨時去補充礦泉水和零食。其他就比較普通吧,入住時的房間靠近馬路非常嘈雜,馬上換了遠離主馬路的房間,窗户對面是另外一家酒店,有時候早上會有施工的聲音傳來。酒店最不可思議的是衞生間,沒有地方放衞生紙和浴液,衞生紙放在門外的洗手枱上,衹能開門上廁所。衞生會每天來清掃,我們入住了四天,早餐還算豐富,會每天變換花樣。站在游泳池邊上,可以看到大海。價格在聖島來説還算實惠。服務有待更主動和熱情吧。
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每晚起價:MYR577
發布於 2018 年 8 月 23 日
jiang
酒店非常好!位置好,風景好,正對着日落!游泳池也是非常棒的,算比較大的,可泡水可游泳,還可以在旁邊坐着喝兩杯聊聊天!
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每晚起價:MYR644
發布於 2025 年 9 月 18 日
訪客用戶
Hotel and location is excellent the views are absolutely stunning breakfast is good, some days the service was a bit slow, however would
Absolutely recommend and definitely would come back
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每晚起價:MYR1,147
發布於 2022 年 6 月 20 日
訪客
我從未嘗試過一次,我想嘗試兩晚。美麗的地方,但距離附近任何地方都不算遠
食物很棒,服務也很棒。游泳池也很棒。私人海灘很華麗。香檳和法蘭絨加水果的問候對我來說真是一種享受
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每晚起價:MYR676
發布於 2025 年 4 月 23 日|海景火山口套房 - 帶室外噴射式小型游泳池
Yunitingfeng
服務到位,有專人負責拿行李這家酒店的服務非常周到,一到門口就有專人為我們開門並幫忙拿行李,讓人感受到賓至如歸的温暖。工作人員態度親切,動作迅速,整個入住過程非常順利。無論是接待還是行李服務,都體現出高水準的專業素養。讓人感受到尊重與關懷,住得非常安心舒適。
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每晚起價:MYR1,091