非常有驚喜的河邊酒店
經過了曼徹斯特的改裝酒店与愛丁堡的老城區酒店,第三站終於能住上國際品牌有規模的酒店,酒店很新,房間不算小,兩個大箱子都能打開,裝修簡約清新,地段不錯,自成一角,沿河邊走5分鐘就有很多餐廳,走15分鐘到Ness Island 秒間猶如進入城市陸洲,附近沿途哪哪都是美景,非常值得夏天來避暑的好地方。當天晚機,酒店答應了我們延遲退房太體貼心了。打算明年夏天再來度假還會選住這家
訪訪客用戶The hotel is looking and feeling very tired and dated and in serious need of upgrading. They’re charging 2025 prices for 1980 standard services. They clearly cater for bus tours and large parties which are not there to appreciate where they are and their surroundings. There was serious problem with running hot water in the room as well as in the showers in the spa. I overheard many guests complaining about no hot water in their rooms at reception.
Breakfast was very disappointing, they offer a continental selection of one type of cold meat and one type of sliced cheese with pan loaf bread! Fort William boasts artisan bakery’s so no excuse there. During breakfast very loud 80s movie themed music is blaring, the dining room is so big there’s practically a speaker above every second table. When asked to turn it down we were met with a standard reply, “I was just asked to turn it up”. Totally unbelievable. Due to the large parties tables are not cleared fast enough nor cleaned, we had to clean and set our own table before we could eat and this is where we were directed to sit. Waiting staff are clearly not trained nor directed appropriately for a hotel boasting a high standard. We were not encouraged to dine in the hotel at all.
The exterior of the building is not only showing signs of disrepair but is also very dirty. They are missing the B in the main signage and is the first thing you see on arrival.
Positives: the room was clean although all views from most rooms do not look out onto anything nice. Temperature of the pool, steam room and jacuzzi excellent. The lounge bar appeared to have the best atmosphere and felt like a highland hotel.
Would I recommend this hotel? Definitely not!
Would I stay there again? Definitely not!