Excellent greeting upon arrival room had a beautiful view want that room every time i come ensuit bathroom was clean as expected noticed how quiet it was for a hotel right on the sea front and very close to train stations also which was important to our trip highly recommended hotel
For staying at top stars ⭐️
This hotel has very old features but inside the rooms are big spacious and warm
The bed although a double was twin beds pushed together which is very annoying as you slide into
The middle of the bed and it’s uncomfy.
The receptionist was extremely unhelpful and had no empathy I had to walk back and forth from my room 3 times to sort out an issue and then the spa was another issue which finally got resolved
So basically it’s a lovely hotel but the staff need to be retrained or understand customers better and the duty manager who was on duty too.
訪訪客用戶We visited this place with friends, 5 of us, and got a great service for 5 people in 2 different rooms. We shared one toilet. We paid 118 quids for service which is quite nice for 5 people staying for a night. As we were visiting the Blackpool pleasure beach and carrying backpacks would have been difficult so we requested the hotel staff to keep our luggage while we checked out and were gone out for the entire day, and thankfully they agreed. All in all I loved the overall service, highly commendable.
訪訪客用戶omg from the moment I walked in i was attended to nothing was to much trouble i had a sea view double room there was a act on downstairs very loud was worried about the house but never heard a thing the decor is a bit dated but the friendliness of the staff and yhe feel of the hotel made up for that I had a fantastic stay it does just what it says on the tin I will definitely be goung back