在哥斯達黎加阿拉胡埃垃省，設有停車場的飯店

My family and I arrived at Casa Del Rio on November 26.  We spent 2 nights here.  We are a party of 6 and booked three rooms under two separate reservations.  My reservation was through Trip.com and confirmed on Nov 19.   This boutique hotel sprawls across a large, beautifully maintained property. The individual cabana-type rooms are spread out across the property.  So, when I booked my reservation, I requested that my room be as close as possible to my family’s two rooms. I also messaged the property on WhatsApp and requested that my room be adjacent to, or as close as possible to, my family’s rooms. On Nov 20, I received a message: «If the rooms are the same category, we can try to accommodate you. I replied, «Yes, all three rooms are the same category (a king bed and twin)». I also received an email from the hotel (hotelboutiqueca.4rr68r2bkw630rt@service.trip.com) and sent the same request for our three rooms to be adjacent to each other.  When we arrived, two rooms on the same reservation were adjacent to each other, but my room was far away in a completely different location. I asked for assistance to modify this, and the receptionist told me «not possible ».  She asked to see the emails to confirm that  I had sent requests, but she did not attempt to assist.  She could have asked for assistance by checking with her superior, but she did nothing.  This was poor service. The refusal to make any effort to assist was blatant and hugely disappointing. The evenings were pouring rain, and we hoped to gather as a family, but we didn’t because we were located so far apart.  Aside from this one issue, the boutique hotel is lovely. The rooms are huge and spacious, tastefully decorated with a light color palette, and feature extremely comfortable beds with very nice bedding (making for a fantastic night’s rest after an active hiking day in Fortuna). The rooms had a spacious bathroom with a large walk-in shower, a large-screen television, a good-sized closet, a safe, and an attached balcony.  The entire room was immaculately clean.   The entire Boutique Hotel is beautifully maintained and feels very secure (gates and a large wall surround the property).  However, I didn’t see a security guard at night.  The property needs a little more lighting on its walking paths for those walking to the pool, spa, or restaurant, or meeting family/friends after 6pm (it’s very dark). The pool was enjoyed by our 13, 17, and 18-year-olds.  The other three adults enjoyed massages at the hotel spa (at least I did - Michelle was great. Be sure to request a therapeutic, gentle massage).   The breakfast (included with the room) was absolutely delicious and very filling. We opted for the local-style breakfast (3 options: American, breakfast sandwich, or local). We were served fresh juice & fruit, warm/freshly baked pastries, a delicious main course (eggs, rice and beans, sausage, plantain, etc.), followed by coffee and tea.  Everything was scrumptious.  The restaurant had a lovely ambiance, was impeccably clean, and offered gracious, kind, and attentive service.  It would be nice if this property included access to a washer and dryer because, in the rainforest, clothing becomes damp… it would be lovely to be able to clean or at least dry some clothing quickly.  Undeniably, this is a relaxing, extremely comfortable, immaculately clean, safe, and beautiful Boutique hotel. It doesn’t have direct access to hot springs (a must-do in Fortuna), but this hotel offers lovely, high-quality accommodations. It’s suitable for families and groups  (if/when they accommodate adjacent rooms) and honeymooners.   If you have a special request, then call ahead and speak with someone on the property and confirm before you arrive. With the exception of the first staff member I encountered on the property, every other member of the hotel staff was welcoming, kind, gracious, and very helpful.

Location is great. Bed is comfortable and the room with A/C is so great. Netflix hotel account included was surprisingly unexpected as well. The vibe of the Selina La Fortuna is what I expected from reading reviews and the pictures.

酒店很棒,工作人員更是棒。 整個premises的整體裝飾非常漂亮,有一個面向所有房間的漂亮的花園。 房間寬敞乾淨,衛生間大小合適,洗澡空間大。淋浴水量大,暖氣效果好。 房間還有一個衣櫃,一個衣服的衣架(對所有溫泉和雨都非常有幫助),一個小冰箱和空調。 有兩個游泳池,他們打掃得很好。 但工作人員是酒店的真正亮點。每個人都超級友好,禮貌和樂於助人。他們煮了驚人的早餐,也可以幫助找到最好的旅遊。 我不可能要求在La Fortuna住得更好。 強烈推薦。 感謝大家的美好入住,繼續做好工作!

非常好很漂亮的酒店,用優質的材料建造,設計很棒。不過,我最大的失望是5-star酒店沒有在房間裏提供免費的水,而是每瓶賣$4.50。這在哥斯達黎加尤其令人驚訝,因爲房間每晚花費1000美元以上。 他們不願意達到基本的國際標準,這讓人感到非常失望甚至貪婪。在我看來,管理層應該從亞洲和中東的酒店中汲取靈感,那裏的賓客服務往往更加周到和完整。 我覺得,他們不是提供小必需品作爲服務的一部分,而是試圖爲所有的東西收取額外費用,這對整體體驗產生了負面影響。

性價比高的酒店，度假村很大，最好有車，沒車可以叫shuttle，早飯很好，裏面有温泉池8個，還有火山觀景點比國家公園還好看，真心推薦

We arrived to find a beautiful hotel In a lush setting with the most beautiful foliage with tropical birds.  The grounds were a paradise. Every morning we were serenaded with the songs of all the different bird species.  The restaurant was an excellent Italian restaurant  that we would recommend to anyone.  The staff was always happy to provide any assistance with a smile.

飯店員工非常友善熱情。我到得有點早，但飯店提供行李寄放服務，所以我可以去30分鐘車程外的星巴克咖啡農場逛逛。沃爾瑪超市離飯店只有4-5分鐘路程，可以買到我需要的所有東西；而步行10分鐘即可到達的城市購物中心則有美食廣場和各種購物選擇。

Goed gelegen hotel. Vlakbij la Fortuna en toch rustig in de natuur. Fijn zwembad en verschillende hottubs. Ruime kamer en fijn privé-terras. Ontbijt is vrij goed, eieren worden voor je bereid. De rest is van gemiddelde kwaliteit. Het is OK, maar niet echt verfijnd. Vriendelijke receptie en medewerkers

我讀了這個地方的夏天很棒的評論,沒有讓人失望。物業上有小徑。特技興奮,他們很小,但你不在另一棟樓旁邊!游泳池不錯,但沒有加熱。如果你來自美國東北部,你習慣了。或者特別在陽光下曬了一點後,令人耳目一新。酒店保存得很好,但更多的是當地風格,我更喜歡標準酒店房間。房間很漂亮,牀很舒服。你不能在這裏出錯。我遇到的很多人都做同樣的事情,在哥斯達黎加度過最後一晚,然後飛出去。非常安全,附近不多,但最好的結局是你的pura vida假期。

一切都很一般。我住的四人間， 床墊不太舒服。一兩晚可以忍受。服務一般。設施一般。也可以說不好不壞。