在美國加利福尼亞州，設有Wi-Fi的飯店

My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised. Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience. Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration. Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website. Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price. The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet. Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.

很棒的服務會回來會推薦,並將繼續選擇這裏作爲我的主要住宿

這次入住體驗非常滿意！從辦理入住開始，櫃檯人員親切專業，流程快速順暢。房間乾淨整潔，設備完善，床鋪舒適好睡。地理位置方便，無論是交通或周邊機能都非常好。

酒店的門面和圖片差距大，感覺像家小店。設施裝修復古風格，暗色不太喜歡。服務人員很熱情友好，有中文接待員，這不錯👍。不好的地方酒店位置正好是流浪漢集中地，晚上他們大吵大鬧，影響大。

我在新年前夜住在這裏，過得很愉快。工作人員很好，樂於助人，房間很乾凈。房間小而簡單，但床很舒服，加熱器工作效率很高。如果您在舊金山待幾天，請留在這裏。你不會後悔的。

距離機場汽車10分鐘，大概5公里之內。在酒店朝北的房間，可以直接看到高速公路101對面的飛機的起降（隔音好，聽不到任何噪音）。 酒店在一羣剛剛建成的建築羣裏，後面停車場很大，房間和設備非常新，這在美國不常見。房間大，有簡單的廚具和爐子，適合帶小朋友出來，可以簡單做一些吃的。 因為周圍都是新建築，目前對面衹有兩個快餐店（其中一家是美國有名的中餐連鎖Panda），其餘還是在招租狀態，估計需要一年多才會有更多配套設施。不過，對面社區裏面有三四家餐廳，其中有西海岸有明的漢堡店In-N-Out。 酒店就在灣區快軌BART 車站，可以做快軌快速去硅谷舊金山。 酒店提供早餐，對於美國酒店而言，還算不錯了: 煮雞蛋🥚、炒雞蛋、麪包、燕麥粥、窩扶、酸奶、咖啡……

我最近入住弗里蒙特萬豪酒店，從頭到尾都是一次令人愉悅的體驗。飯店位置便利，客房舒適，員工熱情周到。 然而，最讓我印象深刻的是飯店的早餐。飯店的自助早餐種類豐富，令人印象深刻，足以滿足各種口味。但真正吸引我的是蛋捲區。 蛋捲師傅技藝精湛，服務周到，可以依照客人的喜好，用各種餡料現場製作蛋捲。每個蛋捲都烹調得恰到好處，口感蓬鬆，餡料鮮美，每一口都是享受。我有幸品嚐了幾種不同的組合，每一種都比上一種更美味。 食材的品質也值得稱讚。新鮮的雞蛋、各種起司、以及琳瑯滿目的蔬菜和肉類，確保每一份煎蛋捲都能成為美味又營養的一天的開始。 總的來說，我在弗里蒙特萬豪酒店的住宿體驗非常棒，早餐的煎蛋捲尤其令人印象深刻，讓我的入住體驗更加愉快。我強烈推薦弗里蒙特萬豪酒店給任何想要在該地區享受舒適美味住宿體驗的人。

我們在逗留期間遇到了幾個問題,這極大地影響了我們的經驗。第一天,我們與客房部工作人員略有分歧,要求爲我們兩間客房提供第二條毛巾,只有一條臉巾。4樓的清潔人員與其中一位客人爭論,而不是滿足簡單的要求。 第二天,我們把所有用過的毛巾放在門外收集,但沒有歸還新鮮的毛巾。當我們詢問另一位管家時,她解釋說毛巾可能仍在清洗,可能在下午1點左右可用。我們白天去釣魚,晚上回來,希望洗澡和清理,但仍然沒有毛巾。 我向前台報告了這個問題,最終我們選擇提前大約20個小時離開,這樣我們就可以回家洗澡了。儘管如此,我們還是被收取了沒有空調,沒有電話聯繫前台的房間的全部費用,5台冰機中只有1台在運行。

酒店位於一個半島，前後都靠海灣，風景很美。離downtown有幾公裏距離，開車去購物吃飯還算方便。樓下有停車場30刀一天。前台服務態度很好，辦入住很快。房間設施有點老了，有個小陽台可以看海景。衛生間總體還算乾淨，但是浴室發現一隻蟑螂。

第二次來住這家假日，入住前由於行程關係，需要寄存行李在酒店數日，查詢了附近的酒店都沒有確切的消息，今天在前台Kevin的幫助下，付款了100美元，寄存了三件行李，存了五天，可能是規則不一樣的緣故，我們習慣了國內的那種服務，不過還是很感謝他的查詢幫助，最終同意我們寄存，早飯一如既往地好，過兩天回洛杉磯還是住假日