在墨西哥哈利斯科州，設有Wi-Fi的飯店

這是我第二次預訂了。我非常喜歡這裡的位置。清潔度非常好。停車仍有待改進，但由於房子較小，停車不太方便也是可以理解的。就像所有事情一樣，這裡也有一些小細節可以改進，但不會降低入住的舒適度。

Overall, the hotel itself was decent. The room, food, and general service were acceptable, and most of the staff were friendly. However, I had a very disappointing experience with the tour desk inside the hotel, especially when it came to payment. On my first day, the tour representative was very friendly, so I decided to book a tour through them. When I paid, the staff member spent quite a while setting up the card terminal and deliberately kept the part showing the exchange rate out of my view. I was never shown the exchange rate clearly, and I was never asked whether I agreed to have the transaction converted into Canadian dollars. I only found out afterward, when I received the transaction notification from my credit card company. The exchange rate they used was extremely poor, and I ended up paying about CAD $30 more than I should have. What bothered me most was that I had no idea this currency conversion was being applied at the time of payment. My understanding is that with Dynamic Currency Conversion, the customer should be clearly shown the exchange rate and final amount and should be given the choice to accept or decline it. That did not happen in my case. I did not go back to argue with them after I discovered it because I did not want this issue to ruin the rest of my vacation. However, after checking online reviews, I also found comments from other guests mentioning similar issues involving exchange rates and deposits. Because of that, I do not believe my experience was simply an innocent misunderstanding. The whole situation felt very misleading. In fact, I had already read some reviews about questionable exchange rates before the trip, so I specifically brought cash to pay the deposit in order to avoid this problem. Unfortunately, I still ended up being charged this way when making the final payment. The tour itself was also not a good fit for us. Almost everyone in the group was local, and the guide mainly spoke Spanish, so if you do not understand Spanish, you may miss a lot of the experience and there were some safety issues too. I also felt the tour was poor value and that several parts of the day seemed focused on encouraging additional spending. The tour was also highly overpriced. To be fair, I would not say the hotel itself is bad. I would still consider staying here again. However, I would strongly recommend being very careful with the tour desk and with any credit card payment. Make sure you can clearly see the currency, exchange rate, and final amount before tapping or inserting your card, and insist on being charged in MXN unless you personally choose otherwise.

We're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed, The food # the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying # The Sushi restaurant is just on average # The Mexican restaurant although Not so bad at all #The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it, The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again, Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated, Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”

預訂的大床房，開始從圖片上還看不出來有多寬敞，進來之後看到空間實在是太大了，住起來很舒服，衞生也很乾凈，早餐可選擇性也比較多。

我們住了兩晚，整體很衛生，餐廳口味不錯，價格不高，但選擇不多。外部環境還好，有兩個泳池，公共區域有WiFi，但房間沒有，且很簡單，除了牀品和基本的衛浴外，沒其它的設施，當然這價格也就這配套，所以按需選擇啦。

酒店乾淨安靜,牀睡着很舒服。我的單位很寬敞,臥室陽光明媚,真的很感激有迷你冰箱微波爐和咖啡機。套房本來就很乏光澤-牆壁上沒有任何裝飾,傢俱很少。我真的希望有一個工作台可以使用我的筆記本電腦,還有一個完整的身體鏡,用於晚上外出穿衣。水槽和淋浴的水壓都很低,維護不一致-沒有衛生紙架(看起來是牆壞了沒有更換)套房的門沒有完全打開,然後刮到地板上。酒店本身缺乏任何甚至基本的設施,如休息室空間。它看起來像是打算有一個屋頂露台,但該地區尚未完成,工作人員用於儲存和洗衣。我最大的抱怨實際上是他們早上9點到晚上9點的客人時間非常嚴格,直到我入住才知道,如果我知道這個規則存在,我永遠不會在這裏預訂。我試圖從俱樂部帶幾個人回家,禮賓部想向我收取300美元的第二張。 如果我只需要一個睡覺的地方,我會再呆在這裏,否則我不會。

優秀的酒店，乾淨，員工友好，每天晚上 9 點都有免費表演，但我不喜歡各種各樣的表演，因為衹有當地住宿，海灘不清澈的水很臟，在海灘上我想放鬆一下，享受陽光晒黑當地過來賣東西太煩人了。我不會再回來了。抱歉地說。我寧願呆在我家去我家的海灘。失望的。

由於航班取消,不得不意外入住這裏,但我和我的妻子非常高興!這個地方很大,位置完美,就在機場旁邊。不幸的是,他們不提供出租車服務到機場,但有出租車總是可以帶你在那裏,司機會試圖撕裂你,收取你20美元,甚至5分鐘的車程,但當地人只支付5-10美元的最高;所以不要掉下去。 但是酒店對我妻子和我來說是一個受歡迎的驚喜。購買自助早餐添加!我們沒有最後支付90美元早餐,如果我們預付了大約40美元。不要費心在椰子中購買酒精飲料 - 它的價格過高,你得到的酒精很少。絕對可以享受入住時提供的免費優惠券/服務;您會得到一些包含免費飲料,龍舌蘭酒和水療中心的優惠券書。這些是額外的福利。房間夠好,不是高檔豪華,但酒店其餘的令人印象深刻,巨大的游泳池很棒。

酒店離海灘超級近,我有一個房間可以部分看到海灘,牀不錯,很大,衣櫃也大,有陽台房間沒有空調,但如果你把空調從客廳裏離開,風扇上的新鮮空氣也確實來到了你的房間。有一個大的保險箱。廚房有杯子,盤子,銀器,開酒器,大冰箱,咖啡機,鍋等。他們只給你肥皂洗碗,如果你要的話。浴室裏只有一張衛生紙。房間只能在你到達後的第三天打掃。有一個小房間,你可以把垃圾放在樓梯附近。我真的超級生氣互聯網只能在房間裏工作。所以如果你需要在陽台,客廳或廚房上網,就忘記了。作爲一個單獨的旅行者,互聯網對我來說非常重要,因爲我需要與人保持聯繫。我所有的手機數據在第2天在海灘完成。這家酒店真的需要努力解決這個互聯網問題。在超級熱的一天,獨自在那裏沒有互聯網是不有趣的。

I don't usually post negative comments, but if this will help another traveler make an informed choice, I thought I'd let you know a couple of things. First, I booked a junior suite with an ocean view. The rooms are very nice and spacious. However, our ocean view was actually of telephone poles and wires and the thatched roof of the club across the alley. I admit, the ocean was in view, beyond these obstacles. Our original room was on the 4th floor and the first night our roof sprung a fast leak due to the downpour outside. It was mostly cleaned up and we were told to let the front desk know in the morning that we needed to move rooms. I would have thought that due to the inconvenience of having to re-pack everything, that they would have given us an upgraded room. Instead, they gave us a junior ocean view suite on the 3rd floor with a closer view of the wires and rooftop. This room also had only one patio chair so even if we wanted to sit out on the patio, we wouldn't have been able to together. The resort itself has nice amenities.