The hotel is on a beautiful well maintained property, the room was clean and spacious, staff were generally welcoming with exception for the odd 1 or 2 interactions. However major improvement is required for the checking in process, I stood for 45 minutes waiting to be checked in, this is my second visit, the 1st was long as well but not as long as this occasion. The customer service agent was apologetic and also gave us a bottle of wine for the delay.
I found the food at the main buffet area was quite limited, pasta station had for protein only seafood mix, entertainment was next to non- existing, not much excitement on the beach or pool, sport bar is a no as well
Overall it is a nice property, but not much to do within the property, it was good for relaxation.
The staff at this hotel are very reliable and respectful. You are greeted with a smile , and they pass you in the hallway. They acknowledge you. The only 2 problems I had were the food and the activities. There need to be more options to choose from, and for activities, please please put more effort into it. I had nothing to do, and I didn't want to go on the rd .
Great location and great view from room. The rooms have a lot to be desired. They are old and somewhat dirty. Although that may add to the charm for some people.
Great view from the room , decent buffet okay Snack bar, staff was in the restaurant a friendly although I found at times the reception staff were slow and not the most pleasant. It was disappointing when I needed to change for my taxi but they didn’t have any to give me and I had to overpay my taxi driver from the airport.
In addition to that this hotel charges more $20 to get to the airport then the normal taxi services do.
I’m not gonna say that it’s a horrible stay but unfortunately my expectations were not met by a long shot .
Good value for the price though I guess
訪訪客Front Desk was pleasant and made up feel so welcome. The rooms were extremely clean and breakfast was way more than what I expected. Will definitely stay again..
訪訪客用戶Great location and great view from room. The rooms have a lot to be desired. They are old and somewhat dirty. Although that may add to the charm for some people.
Great view from the room , decent buffet okay Snack bar, staff was in the restaurant a friendly although I found at times the reception staff were slow and not the most pleasant. It was disappointing when I needed to change for my taxi but they didn’t have any to give me and I had to overpay my taxi driver from the airport.
In addition to that this hotel charges more $20 to get to the airport then the normal taxi services do.
I’m not gonna say that it’s a horrible stay but unfortunately my expectations were not met by a long shot .
Good value for the price though I guess
訪訪客用戶The staff at this hotel are very reliable and respectful. You are greeted with a smile , and they pass you in the hallway. They acknowledge you. The only 2 problems I had were the food and the activities. There need to be more options to choose from, and for activities, please please put more effort into it. I had nothing to do, and I didn't want to go on the rd .
訪訪客用戶The hotel was great value for the price, excellent location on the hip *****. If room is at the back then you’re away from the noise in the *****.
The only drawback is that the hotel does not provide access passes to Doctor’s Cave beach which a lot of the hotels in the area does. Harmony Beach Park is free and it’s an easy walk