The room is clean and spacious and the staff are very friendly. However, the breakfast is very disappointing and the amenities are lacking, like a 2-3 star hotel.
(1) They seem to have cut back significantly on the amenities. For example, past reviewers mentioned slippers, but there are no slippers provided. Past reviewers also mentioned an in-room coffee maker with capsules. Now, only instant coffee is provided. But, there is a big bottle of water in the refrigerator, free of charge for guests.
(2) The biggest disappointment is the breakfast. Coffee does not taste good, in particular in a coffee-loving country. Italian breakfast usually comes with a lot of bread/cakes. The pastries are horrible, not fresh at all and even taste worse than those we bought at local grocery stores. I saw many guests at neighboring tables cannot finish the pastry (a really waste of food) since they really taste horrible. Greek yogurt is lacking. Bacon is very difficult to chew. Overall, on the surface, it looks like there are many items, but most of them have poor quality.
AAdam23We had a great experience staying at this hotel! Although it's rated as a three-star property, keep in mind that it’s three stars in Venice—which is definitely not the same as a three-star elsewhere. The charm and quality here exceeded our expectations.
You won’t find a lot of reviews about this hotel, but I did come across a YouTube vlog by a mother who shared her family stay here. She said it was a really good choice—and she turned out to be absolutely right!
We booked a Prestige Room with Canal View and specifically requested Room 101, which we saw on TikTok or YouTube (can't recall exactly where). The photos already impressed us, but the reality was even better. The ceiling was much higher than expected, which gave the room a beautiful, airy feel. The hotel still shows older pictures online, with an outdated TV, but we were happy to find a newer TV already installed.
The amenities were excellent—truly some of the best I’ve experienced in a hotel of this category. Breakfast was on the smaller side, but absolutely sufficient. The cakes and pastries were quite decent, and having them in such a beautiful, old-style interior made it feel like we were stepping back in time—in the best way possible.
A huge shoutout to the staff, who were all genuinely kind and accommodating. We felt their hospitality in even the smallest gestures, and it was very much appreciated.
Lastly, the location is unbeatable—just a short walk from the Rialto Bridge, close to everything. Being so near the heart of Venice made it easy to go out and explore, then return to rest and recharge. It's also conveniently close to shopping areas, which is a nice bonus.
All in all, this hotel was a hidden gem. If you're looking for a stay that combines charm, comfort, location, and authentic Venetian vibes, this is a fantastic choice. That mother on YouTube was right—it really is a great choice!