Materasso sfondato , scomodo
Cuscini in lana scomodi
Non abbiamo dormito bene
Non vale il prezzo pagato
Colazione pessima
Il parcheggio essendo limitato alla capienza dei clienti , andrebbe prenotato prima dell arrivo , tuttavia questa informazione c’è stata comunicata al check in causandoci un grave disagio considerando la posizione centrale dell’hotel e soprattutto il nostro tardo orario di arrivo in hotel che ci ha costretto a dover girare a lungo di notte alla ricerca di un parcheggio
Struttura nel centro di Torino, ma molto tranquilla.
Letto molto confortevole, ottimi prodotti da bagno, cucina attrezzata con dotazione di acqua, caffè e the.
Fermata dei mezzi pubblici molto vicina e parcheggio a pagamento (decisamente caro però), proprio di fronte alla struttura.
Esperienza molto positiva complessivamente
This was our second time at Duparc and we were again very happy with the size, convenience and cleanliness of the family suite.
The staff is friendly and very helpful.
The breakfast has improved a lot since last year. It's a little too much on the sweet side still.
TT/RWhile the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
RRM84Overall a good hotel in a central location. The staff were friendly and helpful. However, I would like to comment about the lady owner.
The room air conditioning could only be controlled via the front desk, and when I requested an adjustment, before the staff adjusted the airconsition, she made a remark about me coming from a country with 50°C weather and that I should be able to adapt. I found this comment inappropriate and uncalled for.
Additionally, during breakfast, we overheard her raising her voice at the kitchen staff, which was loud enough to be heard clearly from the restaurant. While the hotel itself has potential, I hope she reconsiders her approach: both with guests and her team.
SSalvaT.My stay at Tenuta Moncarlino was terrific; everything was perfect from the moment I arrived.
This place is nestled in the small hills of Monferrato and I had the chance to walk in the big park of the site by enjoying the uncontaminated nature of the place.
Paolo, the host, was available to satisfy my every need by recommending excellent restaurants and local attractions to visit. I found the Bollente of Acqui Terme wonderful where very hot water flows from the fountain located in the center of the central square of the city.
What more can I say: the superb breakfast, cleanliness, kindness and relaxation. I highly recommend Tenuta Moncarlino.