在英國多塞特，設有Wi-Fi的飯店

「我們住了2晚,含早餐;位置乾淨,靠近海灘和火車站,晚上有娛樂。 唯一的問題是我們不幸與室友有問題要解決的人鄰里,導致爭吵,砰砰的門,大聲的音樂幾乎整晚...」

「房間設定非常人性化，特別是那個小梳化床是可放開成為一個單人床，適合大孩子睡，早餐非常好，員工有禮貌，幫着叫出租車很有耐心，告訴你單號，怕你與別的客人的單子搞錯了。總之，非常好的一個酒店。」

「I book this hotel for one night great location. The receptionist she was welcoming. When we got to the room that we were staying for the night. First impression was clean and tidy. However the room was smelly as you entered with the one and only small window was open in the room. The bathroom was for designed for disabled use really. I will list the pro's and cons. Pro's The room was a good size for our needs two single and it had a TV that you could watch ”the news” on a channel. The kettle was clean and tea, coffee, sugar was in a bag if you wanted to make a tea with two cups no bottled water provide (but selling for £2 for 500ml at the entrance of the hotel). The wallrobe had hangers and a hair dyer if you needed it. The pillows were nice and the mattress was comfortable. The con's One of the beds had other people's hair in the sheets and on top of the duvet. The ceiling and a long legged spider with cobwebs hanging down from above were the TV is. The walls in the room had stains down the wall it was dusty in places. The walls had noticeable cracks in different parts of the wall, the furnitures are old and tired including the picture frame. The bathroom door was dirty from all the touching to open and close it. I am not sure how a disabled person are able to use the toilet effectively. Because the ”tiny” face basin was so close to the toilet it was not practical to be that close and I am not disabled. It had so many hand railings why was the basin so close and very low to the point were it was awkward for us to wash our faces etc and the floor was in a mess afterwards . there is a glass shelf with two small glass cups that was over the face basin which is simple not safe or practical because you will sit your face or eyes if your not careful when using the face basin. The extractor fan does not work when the light is on and no button to press it separately. But the only small top widow was open for any steam or smell to leave the bathroom. The hot water system made a lot of noise when turning on. Making it hard for anyone to use it without the whole or half of the hotel hearing it that how loud it was to us. The bath was clean however there was mold all over on the wall tiles the shower curtain was short and not fitting for that bath. The toilet papers that was provided was a very very cheap small rolls. There was three one screwed (toilet roller) on to the small face basin that got soaked when you use the face basin. And the other two was on top of the toilet with used tissue in one of them. Both windows in bedroom and bathroom was not dusted. Our biggest problem was someone who was on the same floor sounds like they were nextdoor. They kept coming and going and each time they open and close their door it caused our door to shake and bang because was door is not fitted correctly and full of gaps and so the wind and the force of the moving door as cause ours to make all that noise. We didn't have a good sleep because of the above and the live entertainment went on late also which could be heard as we were on the ground floor also. The room is not what I would class as a lovely room it's very basic old, tired not very appealing the walls and the bathroom needs refurbishment and the heating system needs serious attention. When we checked out the lady was pleasant when the card was returned. The guess with me she was not happy and felt that in her words she would not want to stay at another hotel because it was not comfortable during her stay. I would not have wanted to pay the full price if I was not getting the discount from my app. But even at that price that I paid it's not worth the money. Overall I was not happy but we needed to have somewhere to sleep and it provided us that.」

「這家古老的酒店位置極佳，靠近海灘，但是酒店無法保證任何事情。沒有預訂停車位的選項（先到先得），即使你預訂了海景房，他們也不能保證能看到良好的海景（你最終可能會來到酒店的一側，只能看到大海，但這不是你真正想要的，也不是你真正付費得到的）。當您嘗試致電飯店客戶服務台時，他們會將您轉接到主接待處，由於通話是按分鐘收費的（我們不是 80 分鐘，請承擔一些責任），因此會導致多次掉線，如果您最終接通電話，他們將無法在酒店預留停車位並引導您將車停在其他地方（您可以自己動手，無需麻煩和浪費時間）。在您辦理入住手續之前，不會準確告知您所有這些資訊（停車和房間選擇），而當您想要提前規劃住宿時，這實際上毫無意義。整體而言，員工都很友善，所以這裡不需要改進，機會在於執行程序和政策的飯店管理層。由於建築年代久遠，房間裡有很重的氣味，有一本小冊子解釋了正在進行的整修。無線網絡 - 如果您支付無線網絡費用（我記得是 7 英鎊/24 小時），您就可以每天使用無線網絡，這在當今也是一個缺點（提示：如果您想收取無線網絡費用，請將其包含在總價中，這樣人們就不會明顯挑剔，或者像一個值得尊敬的商家一樣在住宿時提供它 - 一家咖啡店每天花 3 英鎊買一杯咖啡店，但看看早餐——有全套英式早餐或麥片、燕麥和水果。露臺看起來很漂亮，維護得很好，是一個可以讓您放鬆身心、聆聽海浪聲的綠洲。露台上就有一塊更大的棋盤，這是一個不錯的佈置，增添了酒店的氛圍。感謝您的歡迎，下次期待您的改進更新。」

「不錯的酒店，但缺乏對細節的關注。 😬 早餐食物很一般，幾乎沒有新鮮水果（蘋果和熟透的香蕉），蔬菜選擇也不多，但工作人員很可愛（比接待處的人更熱情好客），廚師每天都很忙，但一直對周圍的所有客人微笑，這是開始新一天的好方式，謝謝！ :) 水療區很可愛，非常適合陰沉的日子！ :) 房間還可以，沒有窗戶可以打開，所以沒有新鮮空氣。水溫相當低，無法真正享受淋浴。」

「可愛的小旅館，在一個不錯的城市。工作人員超級友好。 支付了一些額外的錢以獲得更大的房間，但這是值得的。現場停車是真正的好處」

「來自所有員工的優質客戶服務。 房間有我們需要的所有設施。牀很舒服。早餐幫助自己吃穀物和水果。等待的工作人員在桌子上點了熱食物。一切都很熱,直接從廚房。如果前面的停車場滿了,可以額外停車在後面。你步行一小段路到zig zag的頂部,然後到海灘和長廊。總的來說,在The Grove Hotel酒店度過了最愉快的時光。如果我們回到伯恩茅斯,我們會回來的。」

「飯店環境優美，設施齊全。員工非常友善熱情。房間乾淨整潔，床鋪舒適。房間裡提供茶和咖啡。 早餐豐盛，選擇多樣化。 水療設施完善，泳池也很漂亮。」

「這家萬豪保持了一貫的水準。他的位置的確十分優越，我甚至可以在房間裏直接看到海上日出。海景房非常美。床品也很好很舒適。酒店直接步行到沙灘大約5-10分鐘，美不勝收。另外可以在附近坐公車去老哈利巖，來回都很方便。附近便利店和餐廳都在步行幾分鐘之內。環境優雅，十分舒適。滿滿的度假感。」