Beautiful exterior, in superior grounds. Amazing Spa and Golf facilities alongside some beautiful restaurants. Average room is £200 a night but feel like just paying for the hotels name. Bathroom was lovely clean and modern but room felt dark, the tree was fully covering one of the windows which looked like it had been opened with some branches coming through, plaster was coming away around the window, marks and chunks in the walls, tv remote wouldn’t work and the batteries had corroded in the remove.
For room value I just expected more, and for it to feel more luxurious than it did.
訪訪客用戶Absolutely spotless and finished to a high standard. Decor is modern and appealing throughout. Staff are helpful. Lovely restaurant and fantastic coffee served there. The only slight issue I would say, is that you can hear guests in the next room very easily and this isn’t desirable for obvious reasons. We sadly ended up with very noisy guests in the room next to us the first night we stayed and this caused considerable disruption to our sleep pretty much all night. Saying this, we didn’t notify the staff though (so they may have been able to help) as there was no phone in the room. The next night was fine and completely silent so this would be dependent on who you have staying near you.
訪訪客用戶Beautiful exterior, in superior grounds. Amazing Spa and Golf facilities alongside some beautiful restaurants. Average room is £200 a night but feel like just paying for the hotels name. Bathroom was lovely clean and modern but room felt dark, the tree was fully covering one of the windows which looked like it had been opened with some branches coming through, plaster was coming away around the window, marks and chunks in the walls, tv remote wouldn’t work and the batteries had corroded in the remove.
For room value I just expected more, and for it to feel more luxurious than it did.
訪訪客Location was perfect for our needs, near to beautiful Yarm! The amenities were good and a dip in the pool was perfect after a hot day! Overall cleanliness was good, just needed a few touch up here and there, tiles missing in spa area a
Nd our bathroom looked tired! Disappointed that there was no compensation for broken key card machine and we found this unnerving as it felt very ‘big brother’ being tracked on our every move! A drink at dinner, complimentary breakfasts or bar meal would have been a nice gesture!