Always good service always good stuff always good welcome… perfect rooftop restaurant… very good service kind welcome and perfect cocktails and foods…
Air conditioning wasn’t working well unfortunately wasn’t acceptable from 5 stars luxury hotels … maintenance should work more hard !!! And managers!!!
Positive Points:
1. The hotel is located in the best central area of Alaçatı.
2. There are plenty of parking spots just a few steps away from the hotel.
3. Free breakfast is provided.
4. The hotel is clean.
5. The view and interior design of the hotel are very beautiful and appealing.
Negative Points:
1. Consider increasing the variety of the breakfast buffet and offering coffee as well. The breakfast selection, especially the hot menu, is limited.
2. Since the airport is quite far from the hotel (1.5 hours), there is no transfer service, or the cost is quite high. I suggest subsidizing part of the transfer cost for your guests.
3. There is no heated pool. It would be great to have warm water in the pool during the colder seasons.
4. The outdoor seating area by the pool is unusable during the colder months. I suggest adding heating equipment near the tables and chairs by the pool.
5. No special slippers are provided in the bathroom and toilet. The available foam slippers are not suitable for wet areas and get soaked.
6. There is no welcome drink or anything similar. I suggest offering a welcome drink to guests.
all in all I will choose it again.
訪訪客用戶It was perfect place to stay for 1 night for us. It has all you need: parking, breakfast, small kitchen, clean towels, clean bathroom and clean room in general.
MMałgorzataThe hotel itself is exuist, and the views and nature are simply breathtaking. Our room was spacious and well furnished with huge balcony. Spending evenings on the pool to observe sunset was very pleasant experience. Breakfasts are very tasty and each day you can find something special. The only thing is that once we checked in apart from the key to the room we haven't received any information about the facilities also even about the meals rules (breakfast even!) and we had to seek that info from the restaurant staff (not everyone speaks English). It is not hard to get to the hotel if you simply follow the instructions they've kindly sent us via WhatsApp.
訪訪客用戶房間很大,但有一扇小窗戶,面向外面的庭院,庭院裡佈滿了管道和通風口。昏暗的燈光加上柔和的棕色牆壁顏色使它感覺像一口**。撥打客戶體驗電話並被掛斷......很可能是語言障礙。浴室裡的水不冷不熱。前台服務非常有幫助,尤其是在幫助我們其中一位需要藥物的人時。當我們在深夜到達時,準備食物很困難(房間裡的電話撥號有問題,電子訂購系統無法處理以 M 開頭的房間號碼),但是當它到達時,它很美味。