「Really nice staff, yet quite noisy at any time...The walls and balcony doors are just useless...could hear maintenance sound of the terrace, peole chatting, and even TV programs from the next room all night...」
裝修於2023-11-30,相信無論您是一日遊還是深度遊,克魯茲德特赫達旅館都是您克魯茲·德·特赫達之行的不二選擇。在該地區觀光很容易,Mirador Degollada de Becerra和Parroquia de Nuestra Senora del Socorro都在飯店附近。從飯店出發可方便前往市內的眾多著名景點,包括Pueblo de Tejeda、Museo de la Historia y Tradiciones de Tejeda和Llanos de Ana Lopez。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有房內保險箱和空調。有飲水需求的旅客,飯店還為您提供了瓶裝水。除此之外,配備有24小時熱水和吹風機的浴室是您消除一天疲勞的好地方。您可以到酒吧與朋友暢飲聊天度過閒暇時光。如果旅客願意,飯店可以提供滿足需求的客房送餐服務。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Restaurante El Rinconcito Canario(西班牙菜)、Bar Restaurante La Casa Del Correo(西班牙菜)和Mirador La Cilla(西班牙菜)也許是可以讓您找到答案的地方。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括按摩室和健身室。飯店配置有會議廳,定能滿足您商務活動方面的需求。如果時間充裕,旅客可以在禮品廊給好友挑選精緻的禮物。
「Booked a full board and food was up to expectations. However do note that drinks (alcohol, soft drinks and even water) are charged separately even under full board. The bed in the room was adequate and had a great unobstructed view of the coast.」
訪訪客用戶Santa Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming, with concierge staff coming across as detached and pompous rather than genuinely hospitable.
A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which feels disproportionate given the modest facilities. These restrictions are not clearly communicated at booking and leave a sense of being misled.
Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through common areas in a robe.
In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative.
It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice.
Overall, despite its striking heritage setting, the combination of underwhelming service, restricted access to advertised facilities, dated in-room amenities, corporate use of guest spaces, and disappointing weather made for a stay that did not feel justified by the price and is not somewhere we would return to. The atmosphere and clientele also skew noticeably toward an older demographic.
CClarestaBest 4 star hotel!!
Initially we were worried about an all inclusive 4 star hotel. What if services, food, drink and entertainment aren’t good, we will be stuck! However, they changed our mind the minute we got there. As I approached the counter, they welcomed us and said they would check if our room was ready. Although it’s not, they took our bags for us and gave us a card (which allowed us to go and have lunch without extra cost) so we could start enjoying our time at the hotel.
The room was clean and we loved the deco. We loved the attention to detail too! You can tell a lot of thoughts have gone into the design of the room.
We love the food there too. We had breakfast, lunch and dinner every day we were there. Apart from the usual kids’ favourite, the main dishes were different at every meal every day. I particularly enjoyed the freshly cooked fish and paellas; and the Halloween themed night meal.
The animación team was excellent. They were very good with my kids. My youngest was a bit shy to start with at the kids club. One of the staff gave her a lot of special attention to help her settle in. The evening entertainment was better than expected too. We really enjoyed the acrobat show. It’s not exactly BGT standard but it’s definitely entertaining enough to keep all of us happy.
It’s also 10 mins away by car from the airport. We actually took the bus on the way there. It cost 1.40 eur per person and it stopped right opposite the hotel. On the way back, taxi cost 13-15eur. We also love that there is a beautiful beach right next to the hotel. It’s so thoughtful that there is a shower and towels right next to the gate so you could clean your feet before getting back to the hotel.
If there’s anything to complain about, I would say the steam room wasn’t working during my stay!
RRosa PiñeroEl hotel está a 5 minutos andando de la plaza del charco , la habitación amplia con la terraza grande y con césped artificial ideal para las tardes, la habitación dispone de una mini nevera y un calentador de agua para café o infusiones muy práctico . La piscinas se encuentra en la 6 planta con un bar , cafetería snack muy bien equipado con hamacas cómodas y con cojines para el descanso , me gustó todo la verdad el gimnasio tiene equipamiento suficiente cinta elíptica pesas remos etc . Los desayunos variados y el café era bueno .