Aiden by Best Western 洛蘭地處霍勒比中心,距離勒茲比港港口和拉蘭迪亞水上樂園不到 15 分鐘車程。 此飯店距離昆特堡野生動物園 9.1 英里(14.7 公里)。您可到露台和花園欣賞美景,還可利用免費 WiFi等服務和設施。此飯店的其他設施包括公共區電視、野餐區和宴會廳。您可以到服務Aiden by Best Western 洛蘭房客的小吃吧/熟食店隨便找點吃的。免費歐式早餐供應時間為:週一至週五 07:00 至 08:00,週末 08:00 至 09:00。特色服務/設施包括快速入住、快速退房和行李寄存。計劃在霍勒比舉辦活動?這家飯店擁有 700 平方米(7535 平方英尺)的空間,包括會議場地和5 間會議室。飯店提供免費自助停車。飯店有 12 間客房,提供平板電視。提供免費無線網絡,方便您與朋友保持聯繫;有線頻道可滿足您的娛樂需求。浴室提供淋浴設施和吹風機。便利設施包括書桌和遮光窗簾;而且每天提供客房服務。
MMaryna VolovykVery disappointed with the booking service!
The reception hours are extremely limited and don’t even match the ones listed on trip.com! It was very difficult to arrange a late check-in. I had to validate my card (make a payment) through a suspicious-looking website. I had to message them constantly to ask what to do next and whether everything was okay, as they sent no confirmation or updates whatsoever. Eventually, after I contacted them again, they said the validation had failed—even though the money had already been taken from my card. This was on the morning of the check-in day, and I could have ended up on the street! I tried to call, but they didn’t answer—the phone only works Wednesday to Saturday, for just 2 hours a day! Do they really think this is customer service?!
The hotel itself and the room were cozy and pleasant.
In the morning, I went to breakfast, only to be told it was not included in my booking—again, not what was stated on trip.com. Reception took a long time to check things, but I’m thankful they let me eat for free in the end. The breakfast was very poor: no omelets, no sausages, and the only vegetables were a few wilted slices of tomato.
Please align your actual booking process and conditions with what’s listed on Trip.com! I’d also suggest adding to the hotel description that this is primarily a hotel for elderly guests, just to give a more accurate impression.
NOT RECOMMENDED!