Do NOT book this hotel - consistent terrible subpar service (provide wrong info, didnt communicate essential info, SILENT TREATMENT, slow service, wrong shuttle bus despite verifying twice with 2 different staff, only take down my cocktail order but I didnt get to hold/drink my order) from the reception, guest relations and concierge teams (many staff around but they are really bad at their jobs).
No one takes ownership - talked to 3 different hotel managers (face to face) but new mistakes appear.
Belmond's service -> avoidant style (ZERO follow up from any manager, each said I already spoke to the previous).
Lousy service experience. Utterly disappointed.
Good points - convenient location: (the only hotel) inside Brazil's Iguazu park (but service deteriorates due to no competition) and an excellent spa experience.
Alternative to stay inside Iguazu park - stay at the hotel inside Argentina's Iguazu park.
Escolhemos o hotel pela fácil localização, pois iríamos fazer o passeio de trem, pra isso nos serviu bastante, o hotel em si é antigo e precisa um pouco de manutenção, mas nada demais, o café da manhã cumpre bem sua função, a localização é excepcional e o preço foi o melhor que achamos, por tudo isso tá valendo a pena, voltaríamos outras vezes com certeza
Hotel muito bom nada a desejar tendo em vista ser um Express. Adoramos a rede bourbon mas não se compara a um bourbon convention ou os demais da rede… mesmo assim ótimo hotel, café da manhã muito bom, quartos e limpeza também, enfim, em meio a tantas opções de hotéis sempre escolhemos a rede bourbon independente de tudo
訪訪客用戶Do NOT book this hotel - consistent terrible subpar service (provide wrong info, didnt communicate essential info, SILENT TREATMENT, slow service, wrong shuttle bus despite verifying twice with 2 different staff, only take down my cocktail order but I didnt get to hold/drink my order) from the reception, guest relations and concierge teams (many staff around but they are really bad at their jobs).
No one takes ownership - talked to 3 different hotel managers (face to face) but new mistakes appear.
Belmond's service -> avoidant style (ZERO follow up from any manager, each said I already spoke to the previous).
Lousy service experience. Utterly disappointed.
Good points - convenient location: (the only hotel) inside Brazil's Iguazu park (but service deteriorates due to no competition) and an excellent spa experience.
Alternative to stay inside Iguazu park - stay at the hotel inside Argentina's Iguazu park.
BBryce van de Laar如果您想從巴西和阿根廷一側觀賞伊瓜蘇瀑布,Bogari Hotel 是一個不錯的住宿地點。平台上的人評論說服務品質很高,我完全同意。前台工作人員耐心、幽默地回答了我們所有的問題,讓我們的住宿感覺更加溫馨。房間乾淨寬敞(雖然有點暗),樓下的義大利餐廳還不錯(份量很大)。我建議沿著街道散步,前往眾多敘利亞/黎巴嫩餐廳之一,那裡的品質優良,沙威瑪也令人滿意。早餐是該地區的典型早餐,包括各種蛋糕、番石榴產品和pao de qeijo。我們在一樓的熱水浴缸裡度過了一個愉快的下午,這真是一個驚喜。
CCláudia Haa4 estrelas para limpeza porque o banheiro tinha pelos no chão;
4 estrelas para as instalações porque de madrugada ouvi muitos barulhos e ruídos vindos de outros quartos e do corredor, de chuveiro, de descarga de banheiro, de conversas, ouve-se toda a instalação hidráulica vizinha e incomoda bastante. Fiquei hospedada no primeiro andar.
No mais, é um hotel lindo, com cama confortável, banheiro agradável, chuveiro ótimo, banheira, design lindíssimo, decoração muito bela, café da manhã delicioso, atendentes prestativos e solícitos.
訪訪客用戶Our stay here was lovely value for money there were many things to do here and with having a great pool and health spa this was a relaxing break. With a poolside bar and two pools one very secluded it catered for a range of individuals. Would definatly stay here again cant fault the hotel a really lovely place. The airconditioning was amazing and the staff were very professional thankyou