格施塔德阿肯希爾飯店

We have not stayed in the hotel, but dined in the restaurant. We have been coming to Gstaad for more than 40 years now and from time to time we have dinner at Arc-en-ciel. The food itself was good, but the service is a disaster. It started when we politely asked for another table because it was very warm where we were seated. The managers spoke "too warm, too cold, it is never good". That's not exactly what I expect if I ask like that. On the menu it clearly indicates that the dishes come with a choice of fries, rice or rosti AND vegetables. The vegetables were not there, so we asked them, thinking they were forgotten. However on the invoice they had added it as "extra" and charged, whereas it was clearly on the menu. The most annoying thing however was the toblerone mousse which they charged for a higher price than what is indicated on the menu. In proper English one would call that "cheating". We will think again before visiting the restaurant of Arc-en-Ciel again. There dozens of other restaurants in the area where service is much better.

Très bon séjour dans cet hôtel. Beaucoup de points positifs qui sont appréciables : l'emplacement, la gentillesse des hôtes, la propreté, la qualité du petit déjeuner, le parking gratuit le spa privatif, la salle de sport petite mais parfaitement équipée (mention spéciale pour la Powerplate !). Les seuls bémols pour nous ont été la qualité des oreillers et l'isolation avec le couloir que l'on entend depuis la chambre comme si nous y étions (nous logions dans la résidence à côté).