瑞比米米飯店蘇黎世的評論

住宿方回覆: Hey Zhang Jiacheng,We appreciate you taking the time to share your experience with us. It's wonderful to hear that you found our location so convenient for exploring Zurich, whether that's heading to Bahnhofstrasse, exploring the old town, or visiting the Zurich Polytechnic Institute. We're all about providing a central location to help our guests make the most of their visit.We're also pleased to hear that you found the room clean and tidy, and that the size suited your preferences. It's great to hear you made the most of your drinking voucher by trading your daily cleaning for it and enjoyed a drink at the bar.We hope to have the pleasure of welcoming you back again to Ruby Mimi in the future.Your Ruby Mimi Team

住宿方回覆: Hey c‍o‍c‍o‍～,Thank you for sharing your experience at Ruby Mimi. We're delighted to know you appreciated our central location with a nice view of Zurich. It's great to hear you enjoyed the unique features of our rooms, such as the speakers, and found our facilities new and clean.We understand your point about the room size. Our rooms are designed to be compact yet comfortable, reflecting our Lean Luxury philosophy. However, if you need more space, particularly for luggage, we recommend our larger Loft or Wow rooms for your next visit. These offer additional room to move around and may better suit your needs.We're glad we could assist you with the window situation - our team is always ready to help make our guests' stays as pleasant as possible.Looking forward to welcoming you back to Ruby Mimi on your next trip to Zurich.Your Ruby Mimi Team

住宿方回覆: Hey Nian,Thank you for taking the time to share your experience with us. It's great to hear that our location was convenient for you and that you were satisfied with the service from one of our hosts.However, we're truly sorry to hear about your experience with our other hosts, particularly if it felt discriminatory. We are deeply committed to providing an inclusive and welcoming environment for all our guests. The situation you described does not reflect the down-to-earth service we strive to deliver. We believe in treating all our guests with respect and fairness, and we're sincerely sorry if your experience did not reflect this.Regarding your comment about the water, in addition to the safe-to-drink tap water, we also offer free infused water at the bar area. Part of our Lean Luxury philosophy is to provide essentials like free hot drinks in our Galleys, which we hope adds value to your stay.Again, we truly appreciate your feedback and hope to have the chance to welcome you back to Ruby Mimi for a better experience in the future.Your Ruby Mimi Team

住宿方回覆: Hey Sunshine,Thanks for your feedback. We understand that small comforts can make a big difference in your stay. As part of our Lean Luxury philosophy, we've opted not to include slippers in the rooms. However, if you're in need of a pair, you can easily purchase them from the vending machine in our Galley. Thanks again for your feedback, and we hope to have the pleasure of hosting you again at Ruby Mimi.Your Ruby Mimi Team

住宿方回覆: 您好，Sunshine，非常感謝您抽出寶貴時間與我們分享您的經驗。很高興聽到您讚賞我們酒店的位置。 Ruby Mimi 位於蘇黎世充滿活力的城市生活中心，是探索這座城市的理想基地。這就是為什麼我們對房間進行獨特的設計，以充分利用可用空間 - 例如，將浴室整合到主房間中。 如果您下次想要更多的空間，我們的LOFT 和STAR 房間更大，大多數都配有舒適的扶手椅，可供您蜷縮起來。 。相反，您會發現免費的熱飲和一個大酒吧，您可以在我們的廚房裡購買其他必需品。或者，您可以前往樓下的酒吧喝一杯或吃點東西 - 酒吧全天 24 小時營業。如果我們的自助早餐對您不感興趣，我們將很樂意協助您尋找當地的咖啡館。只要問問我們的一位房東即可。我們希望你很快回來。如果您想再次嘗試我們的早餐，如果您在預訂客房的同時預訂早餐，則可以節省費用。

住宿方回覆: Hey BeijingLX,Thanks for taking the time to share your thoughts. We're sorry to hear that you found our unique room layout to be challenging. Our Lean Luxury philosophy includes distinctive room layouts with in-room sinks and frosted glass walls to maximise space and natural light. We understand it might not be to everyone's taste, but we hope it offers a different and refreshing experience for our guests.We're grateful for your feedback, as it gives us the opportunity to improve. We'd be thrilled to welcome you back to Ruby Mimi in the future, where we hope to offer you an even better stay.Your Ruby Mimi Team