我在這家酒店的入住經驗非常糟糕。
那是14日午夜00:45左右,有人打開我的房間門進來,但他看到我躺在床上,就關上門走了。我醒著又害怕,我整晚都睡不著,我覺得很不安全。問題是我在睡覺前已經鎖上了門。我猜他是用鑰匙而不是房卡進入我的房間。
第二天早上,我已經和前台工作人員討論了這件事。她說將與酒店經理交談並檢查閉路電視的記錄。但在我Check out之前我沒有得到任何結果。
之後我檢查了預訂應用程式(Trip.com)的所有評論。我發現有人有同樣糟糕的經歷。我已經就此事email至Accor 集團,過了十天,也沒有得到任何回覆,
I have very bad experience to stay on this hotel.
It was on the 14th midnight around at 00:45, someone is open the my room door and come inside,but he saw I am stay on bed he was close the door and gone. I was awake and scared,I can’t sleep whole night I felt very unsafe .The problem is I was lock the door already before I go bed.I guess he is used the key not the room card to access my room.
In the next morning .I have talk about this matter to front desk staff . And she said will talk to hotel manager and check the records from CCTV. But until I check out i don’t get any results of this.
After that I have checked the booking app (Trip.com) all the comments .I can find someone have same bad experience.It is terrible of your company.中文英文