巴爾塔扎爾開放式公寓飯店(Studio Apartment Baltazar Zagreb Centre)

Stayed 3 nights The apartment was good and comfortable, the location was excellent. But locking good customer service. This was our final pit stop before going home. Very tired after a month traveling. A long 9 hours bus ride. First thing we check where is the laundry machine. It was a false advertisement. We do laundry every 5 days. READ THE POLICY is not a regular policy when you book accommodation per night. We checked in 9:40pm Take the garbage when you check out or pay 50euro. Another policy inside apartment. It’s a long story, to make it short, some part my mistakes and major part the apartment. We would not book this accommodation in the first place, if no laundry. PERIOD But glad they fixed the amenities in *******. Because they blaming ******* for false advertisement. We should sent the bill to ******* for laundry according to the lady who checked us in, her only job is to hand the key and collect 10 euro for after 9pm check in. We told her we apologize for her inconvenience. We sent our passports photos 24 hours before check in. Keep in touch what time the bus will arrive. After checked in, we got a text after 11pm we have to sent another passport photo. 3rd night, sent the agency a text, how we pay our city tax? Replied no need Check out: We just ready to put the key in the mailbox, a nice old lady asked for key. Doesn’t speak English. But she smiled trying to ask how we stayed. We assumed it was the owner. That was great.

Excellent location, close to tram terminal in city centre, quiet location.

Recommend everybody to book here.

This is a hidden gem in the center of Zagreb just steps from the main square! Very clean, well equipped, and comfortable. Perfect for a couple or two friends. Big screen television is excellent and there are dozens of great cafes, restaurants, shops, and bars surrounding the apartment! Highly recommended!!