贊丹貝斯特韋斯特飯店(Best Western Zaan Inn)

Nearby to the new viral place

Oude kamer, matige bedden en gehorig

On arrival the staff were very unwelcoming and uncooperative around the fact that we had had a cash flow problem meaning we could not easily pay for 4 nights in one go. They showed no respect for my Silver Membership status. Prior to our arrival I had tried to reduce our stay to 3 nights but they said I would have to cancel the bookings and rebook. This is ridiculous. I cannot understand why they could not just cancel the 4th night. When we left they said bye. Nothing else. They did not realise we had stayed there this year for the second time because we liked it last year. We will not stay here again.

Pro: nice&polite check out reception staff -clean bathroom Cons: -rude & bored check-in reception staff - internet blocked by my antivirus due to pishing/suspect activity, so no internet -worn out, smelly room - basic breakfast, very, very salty bacon, dry eggs, and some croissants -expensive

Muito bem localizado em frente ao supermercado e a menos de 5 minutos da estação. Quarto grande e confortável. Recomendo muito e com certeza voltarei!

I’m a single mum with a 14 year old boy and 12 year old girl. The hotel is in a great place, close to shops, cafes, restaurants and the train station to Amsterdam Central and the Airport. However, I was not told there would be maintenance happening in the hotel during our stay. We travelled at 3.30am and so hardly had any sleep and then were woken up at 8.30am with drilling right outside our room. We got up and went out for the day. We got back at 6.30pm to someone coming out of our room (do donor disturb sign on door) dust on the floor etc. more drilling and banging. I went to reception and just got told the hotel was full so couldn’t move and gave me a drink voucher that couldn’t be used until 9pm and we were checking out the next day so pointless. We had a triple room. There was no privacy at all with the bathroom. The glass has open parts so the 3rd bed is perfectly in line to see whoever is in the shower. This meant my teenage children would not shower during our stay. The beds were awful. I’m going home with a bad back. I was in the ‘double’ (two single beds together) and it sank into the middle. Would never have stayed here had I known there was maintenance taking place. Staff couldn’t have cared less about the work men being in my room or drilling all day. However, location great.