The hotel is spotlessly clean, rooms are furnished nicely and plenty of space. Juana our housekeeper kept our room immaculate, thank you. Downside to the room was airconditioning didn't go cool enough, room never went below 24 degrees. The staff are excellent and we would like to say a big thank you to the entertainment team Georgina, Paulina, Nicolo, Carlos, Jonny and an extra special thank you to Diego and Regina on the entertainment team who went out of their way to make our holiday extra special (loveld our conversations by the pool everyday). The service at the hotel restuarants and buffet was excellent, however the food wasn't as good as other hotels we have stayed at in this area. Other staff that stood out were Quisabel who was so lovely at breakfast & lunch, Karen, Maria, Amado, Addy, Sylvia, Manuel, Federico, Elias & Jesus. Overall we would return to this hotel but with lower expectations of the food quality and choice, the best food in an evening was at the Grill and Tapas.
不錯
100 評價