Holiday Inn 諾維奇市(Holiday Inn Norwich City)

My stay at the Holiday Inn is generally a pleasure, but my recent experience deviated from the norm, marking a mix of expectations and reality. Initially, I was assured by the service team over the phone that my premium king room would include a microwave oven, an amenity I looked forward to utilizing during my stay. Unfortunately, this was not the case upon arrival, leading to a slight inconvenience. Furthermore, I encountered minor cleanliness issues, which, although not drastically affecting my overall comfort, did catch my attention. Despite these setbacks, I must commend the hotel for its unbeatable location. Situated conveniently close to the railway station and the city center. Additionally, the responsiveness and attentiveness of the service team were impressive.

It wasn't easy to find the Hotel as it was around the back from the road. Even I am deaf, I can hear a funny noises going on from the hallaway. Cold water tap by the basin is leaking when turn on. Apart of above, everything else was good, staff being helpful because of my deafness and provided me a flashy light and vibrating thing under the pillow ! Breakfast were excellent