Evening meal in restaurant was lovely- ambience good and outstanding customer service. Wouldn’t fault the evening staff in bar or restaurant though they must have had staffing issues, because both bar and bar tables were covered in dirty glasses, making it an uncomfortable place to relax (thankfully, the restaurant couldn’t have be better.
Breakfast service was, by contrast, really poor. We’d been told 8.15 to 8.45 were busiest times because breakfast was freshly cooked, so we opted for 9am. When we arrived, we were handed menus and provided with drinks, then ignored for 20 minutes. The buffet was decimated (hardly anything left apart from toast and a couple of yogurts). When cooked breakfast orders were finally taken (without explanation or apology for delay), food arrived in good time and was enjoyable. Buffet table was then replenished with fruit and cereal - which was a bit annoying.
Room was very nice, but coffee cups hadn’t been cleaned properly.
翻譯