Booked a suite & 2 king rooms. Called ahead explaining im traveling with a toddler, asking if kitchen is fully stocked. Was told "no oven, only stove top with a fully stocked kitchen including cutlery & dishes". Arrived to find a stove top and completely bare kitchen, other than toaster and coffee maker. I would have packed dishes etc had i known! I had called ahead to confirm! We had absolutely no cookware, the stovetop was useless. Had to run out and buy paper plates and ready made food for our stay.
The pool couldnt be used as it was so heavy with chlorine. A group of 6 adults & 1 toddler lasted 20 minutes before having to exit the pool area/room. One of us has worked at a pool, testing chlorine levels. She was absolutely certain that these levels were way above and beyond what they should be. Everyones eyes were burning terribly and it was hard to breathe.
Rooms were quite dirty. A lot of hair left on the floor, especially in the bathrooms. Floors were really dirty. Countertops had sticky food still stuck to them.
My husband and I have stayed at all surrounding hotels multiple times due to frequent travel. None have ever been as dirty as this one. We've gotten better deals/upgrades with the other hotels in the area, therefore we were expecting a lot more from this one. We would go back to staying at any of the other ones before returning to this one.
Hot breakfast incl; eggs,hashbrowns,sausage same 3 items daily. Hair in hash. Eggs burnt. Broken wafflemaker.
翻譯