Karissa
2023 年 12 月 20 日
During our visit, the heat was not working properly throughout the night. It was extremely hot and didn’t have the capability to change it. It was extremely noisy. We stay in hotels often, and I’ve never had to deal with this amount of noise. We did complain, but there was no response or change to the noise. A little bit of noise is normal, but this was excessive.
Since then I’ve been trying to get a hold of the hotel, but keep getting disconnected before being able to speak with someone. This is extremely frustrating and I’m unhappy with my stay and the inability to contact anyone in customer service.
翻譯