asked for a first floor room, due to car accident, I walk with a cane and have difficulty with stairs. The clerk at the desk said there was nothing available on the main floor. The the stairs did not seem to code, as they are very narrow, and the handrailing was loose. Arrived in our room, tv didn’t work and the bedding Had stains. The clerks resolution was to cover them with a sheet when I refused that magically there were more rooms available on the first floor poor service. Very disappointing.
翻譯