雪山旅館(Mount Snow Lodging)

The hotel room we reserved was for a condo. The condo was full of mold and dust. The fan sounded like it was going to fall off of the ceiling when turned on. The blankets and pillows smelled horrible. The heat was off when we arrived and the place was freezing.

This property was not at all what we expected. The picture advertised did not even represent the condo building that we stayed in. We are extremely disappointed. We booked a two bedroom King size bed and Queen & were shocked to find the second small room stuffed with a double size bunk bed with a trundle that stuck out because it didn't fit underneathe and a twin size bed. We found the condo cluttered with broken furniture and full of dog hair, floors dirty, nonfunctioning wifi, broken windows, musty smell, stained and worn out carpets & stained old sheets. The kitchen was well stocked with dishes, cuttlery etc. however the drawers and cabinets were not cleaned adequately. This was not what we would expect from an ******* advertised property.

Beautiful property, was very easy to check-in and check-out. Staff was friendly and very helpful!

Property was perfect for our family of 3. Close to mount snow. You can take shuttle or drive less than 2 min drive. We like to park at carinthia. This unit was updated could use some better cookware but overall we enjoyed our stay.

Great all around place to stay for some much needed R&R

Cute small 1 bedroom. Perfect for our ski trip. It's not a ski on ski off but you are .10 of a mile from parking. Condo was a bit out dated and the futon/sleeper sofa was thig and uncomfortable but otherwise was perfect.

Disappointing. The condo was extremely dated. The kitchen was newer but the bathroom was tiny, dark and old. The shower/tub was chipped and there was a rusty old medicine cabinet type mirror and old linoleum floors. The bathroom sink had very low pressure…(difficult to wash your face) and there was minimal hot water in the sink. The bed was uncomfortable and the bedding did not seem fresh. There was little room to hang anything in the closets because they were stuffed with old pillows and linens. I don’t think there was air conditioning, if there was, we couldn’t figure out how to use it. This place might be ok as a crash pad for a ski weekend but we were in VT for a wedding in August. Also the wifi was terrible and only supported one device at a time. My husband and I could not both have internet access at the same time.

The property was nice and good location but NO HOT WATER! FOR SHOWERS OR TO DO DISHES

We have stayed at the Grand Summit Hotel many times. It is always lovely with attentive staff however since Vail Resorts,took over it is not the same. The communication is lacking and many of the previous amenities are gone. I do not know if this due to Covid or not but does appear that Vails primary goal is to make money not provide superior customer service.