I have stayed at Grouse Mnt. a number of times I go to White fish for business. So on September 23, I booked a room online for one night on Oct. 9, depart on the 10th. A few days later my trip was canceled. my business appt. was changed. So on the 27th I called to cancel the reservation. I was told there would be a thirty dollars cancelation fee. even though I canceled two weeks in advance and 4 days after I made the reservation. There is no mention on the booking website about a ancellation fee. unless you go the the very botom of the page in very fine print and click on terms and conditions there you will find alot of double talk and maybe if you were a lawyer you might be able to figure out what it all means. So ”Buyer Beware” they have lost my business I won't be stay there anymore.