Chose this hotel because I have played golf a few times with my husband here and love the course. Arrived at 4pm (check in is 3pm) to be told room not ready as staff off sick. We sat and waited but the couple that checked in after us complained and were given complimentary bar drinks while they waited, we were not offered this so bit miffed that you have to vocally complain to be offered this! Checked in at 5pm and card to door didn’t work so I had to traipse back to reception to get card re-validated. Finally got into room and unpacked and we were so fed up we couldn’t be bothered to go to pool as planned as so little time left so just got ready for dinner which was booked at 7pm. Whilst getting ready the people in the next room to us decided for some reason to try the adjoining door to our room and walked in saying “oh so sorry” we were rather shocked to say the least!! The adjoining room was locked simply by a swivel lock so either side could lock/unlock the door from both sides. At this point we decided to take all of our purses, phones, car keys etc to dinner with us. I’m sure they were perfectly fine people but as we did not know them from Adam we felt insecure leaving stuff in the room. Dinner was good. Slept ok. Breakfast was a faff. It should be a self service hot buffet but instead there’s a big queue with one lady serving you. We waited for beans which were not heated so absolutely vile. Why is one young lady putting food on your plate? Felt like school dinner line!!!!! We went for our treatment after breakfast and were shown around the spa and pool etc which looked lovely but we had already checked out so would have been nice to have been shown around on the afternoon (well evening eventually) when we checked in. Not really sure what to say other than it’s a nice golf course to play with my husband! Sorry to my best friend for a very odd birthday experience for both of us.
88 評價