格雷斯山水療飯店(Mount Grace Hotel & Spa)

Hôtels très sympas, niché au milieu de la nature. Chambre confortable et très cosy, parfais pour une escapade hors de Joburg. Restaurant buffet bon, le choix était varié et de bonne qualité. Le personnel de l’hôtel était très accueillant et polis. Les activités sont accessibles à tous, et varié. Nous recommandons!

The stay was quite pleasant, my lady and I enjoyed ourselves very much. The staff was warm, friendly and attentive. The Kart rides to and from the rooms are a very nice touch since the property is so massive. The food was good, particularly the breakfast buffet. A bit more work could be done with the dinner buffet though but overall the entire stay was perfect, I will definitely be visiting again soon!

Great hosting and reception by Ondela. She is great at what she does and went extra mile to make us feel welcomed. The facilities are worth their price, the mountainous views and the pool is great. Did the spa trea**ent at the facility, and really enjoyed it as well

Excellent service at every level. Waiters and food were great. Porters, reception, everybody very friendly and they go out of their way to help. Food is well prepared and so very tasty. I'll be back again. It's a wonderful place, great experience

The Spa is beautiful and well organised. The service is also superb. Thank you Sonto for an amazing massage. I will definitely be back when its warmer so i can use all the water facilities. Would also love to try out the dining facilities. thanks

The reception, room, restaurant and Uber services were par excellent👌The sitting check in and check out arrangement has privacy and elegance enhanced by the offer of beverages while you are served with hospitality. Restaurant meals were very good and tasty served well. Had an overall Awesome experience with nature and meandering pathways to compliment it all the way. Thank you very much for a Delightful and relaxing weekend. Blessings💝

During our recent stay at Mount Grace, we had the pleasure of encountering an exceptional individual whose hospitality skills truly stood out. Paul, the extraordinary young man we had the privilege of meeting, demonstrated a profound understanding of hospitality services that left us thoroughly impressed.From the moment we arrived, it was evident that Paul keenly grasped the needs of weary travelers. Recognizing our fatigue after a long journey, he promptly provided us with refreshing water, showcasing his attentiveness and dedication to guest comfort. What set Paul apart was his willingness to go above and beyond the typical call of duty to ensure our stay at Mount Grace was nothing short of exceptional. Navigating the resort was made effortlessly enjoyable with Paul's assistance. Whether it was chauffeuring us to our rooms on a go-cart or offering his guidance on various amenities, he consistently exhibited a genuine commi**ent to making our experience memorable. His friendly demeanor and proactive approach truly enhanced our overall impression of Mount Grace. It's clear that Mount Grace is fortunate to have Paul as part of its team of outstanding employees. If you're fortunate enough to cross paths with him during your stay, you're sure to enjoy a delightful and personalized experience that goes beyond the ordinary. Paul's dedication to ensuring guests feel welcome and valued truly sets him apart as a shining example of exemplary hospitality.

Fantastic team from the wonderful welcome when checking to Paul the Uber Driver, Arrie our waitron and Janet and team at the spa. really appreciate the hospitality and professionalism. The Spa trea**ents were really good and worthwhile having whilst you are at Mount Grace

Customer service has dropped. Waiting time just to ge tcoffee for both days was 20 Min. 1 hr to get ice in the room.we ordered the cart to fetch us from our room. On 3 occassions it never arrived. We came back because the last time we were here it was magical. We sadly will not come back.