西棕櫚灘Converse Factory Store附近住宿

I had a bad experience, I arrived at the hotel on 12/24/2023 around 10pm, the reservation was already paid, the attendant made a security DEPOST block $100 dollar on the cred card, and told us that breakfast would be from 7am to 11am , because it would be Christmas the next day, but the normal time was from 6am to 10am, so far so good, the problem started the day after we left the room to have breakfast, that's when COFFEE attendant said it was already CLOSED, AND IT WAS ONLY 9:40AM, SO LITTLE ATTENTION WAS GIVEN, FULL OF ATTITUDE, I CONTESTED HIM AND SAID THAT THE front desk ATTENDANT TOLD US THIS WAS BREAKFAST TIME FOR THE 25TH, AND THE COFFEE ATTENDANT TOLD US , I DON'T CARE, THIS IS NOT MY PROBLEM, WE GO TO THE front desk ATTENDANT FOR A SOLUTION, WHEN WE GOT THERE THERE WAS A COUPLE IN FRONT OF US, COMPLAINING TO THE SAME PROBLEM, WHEN He ASSISTED US THE ATTENDANT WAS ALREADY IRRITATED AND WAS RUDE, HE COULD NOT PROVIDE ANY SOLUTION, AND WOULD LEAVE A MESSAGE FOR HIS MANAGER, WE NEVER RECEIVED A CALL FROM THAT MANAGER, OR A SOLUTION, ON CHRISTMAS DAY, VERY UNPLEASANT, I DO NOT RECOMMEND ANYONE FOR THIS HOTEL, VERY LOW CLASS OF PEOPLE WORKING AND LACK OF MANAGEMENT...

優越的地理位置，非常醒目，非常靠近市中心。每次與員工的相遇都很愉快。期待下次入住。

The stay was very good, the service and amenities were good, very friendly

我想給它打分 不是很好，也不是平均水平！ 當我的女兒參加惠靈頓馬術比賽時，我們住了十多天。 正：  -可愛的大堂，中庭華麗  -漂亮的游泳池和周圍  -優秀的健身房  -在西棕櫚灘不錯的地區，地理位置非常好  -寬敞的套房 負：  -停車位是代客停車，有時很慢且不友好（儘管這是一日游的經歷）  -早餐區的工作人員看上去很忙，經常吵架  -早餐的主人從來不歡迎您，即使我們去那裡11個早晨也從未認出我們！  -有時感到缺乏款待  -每天僅提供一次客房服務，儘管我們當時衹有4個人，但套房裡從來沒有足夠的沐浴露洗髮水等

We checked into this hotel for 11 nights because my daughter was having surgery in a nearby hospital. When choosing where to stay we considered Airbnb’s nearby for half the price and twice the space. The only reason we chose the hotel over the Airbnb was because we wanted housekeeping services and didn’t want to be busy cleaning when we knew we would be going back and forth to the hospital . Lo and behold, we are here on day 9 and housekeeping has shown up exactly once!! On day 2 we complained to the front desk who told us that they only clean the rooms every third day! Nowhere in the booking was this information disclosed! On day 5 we again complained as our room still wasn’t cleaned even once. Housekeeping showed up on day 6!! When I spoke to the front desk clerk she explained that they are having a lot of short term guests and can’t keep up with the housekeeping demands. Why is that my problem?? I will never again stay at a Hilton hotel. This was the worst experience ever!!

From the greeting from Orlando at the front desk, to Arielle, Daniel, and everyone from housekeeping and servers, this has to be the friendliest staff I have ever encountered anywhere. They are very professional, and helpful. They go the extra step automatically. It is a great location for almost everything, especially Spring Training baseball. Very comfortable and relaxing environment. We will be back. By the way, not only is the staff attentive, with their joy interacting with each other, they clearly enjoy working at this location. And, that's a good thing.

在颶風米爾頓期間,我從坦帕的獨立生活設施疏散到AKA WPB。媽媽90歲,和她的步行者一起緩慢移動。工作人員非常熱情友好,在經過州際緊張的駕駛後歡迎我們來到酒店。安德魯絕對是上帝的恩賜,並幫助我們從汽車卸下所有東西並將其帶到我們的房間。後來我們換了房間,有更多的空間,安德魯第二次幫我們搬東西。我要求多一張桌子,所以我可以在臥室裏設置一個工作站,10分鐘後,索莫內就在我門口。我與工作人員的每一次互動,或者我目睹了其他人的互動,都是愉快而包容的。我們住在一間有兩個bedroom/2浴室公寓,裏面有一個完整的廚房和一個洗衣機/乾衣機組合。我在房間裏工作,但4樓還有一個商務中心和會議室。健身房很乾淨,設備形狀很棒。我們喜歡盲人僧侶餐廳,喜歡樓下的小市場。唯一的缺點是缺少傢俱和書桌,只有一個小2-seater沙發,可以容納4人的空間。我肯定會推薦AKA給任何人在WPB尋找公寓式房間。太棒了

I had a two-night stay at this hotel and I enjoyed it. The hotel is in a good location. Although it is not super, super close, you can easily walk to the beach. The food options are a bit limited but also good. If you’re looking for a super busy hotel to chat and/or meet others at the bar, it’s not the place. But this Hyatt it is definitely sufficient, comfortable, clean, and ultimately satisfying.

我們根據位置選擇了這家酒店,充其量還可以,房間有輕微發黴的味道,一切都很乾淨,傢俱狀況良好,牆壁是用紙做的。我想睡覺,隔壁的人正在播放音樂,吹乾頭髮,他們可能還在我房間裏做的時候。AC工作得很好,淋浴的水壓很好。我們得到了含早餐的房價。早餐來自一堆選擇,實際上相當美味。問題是人手不足,我們等了近40分鐘鱷梨吐司。我們對員工感到難過,因爲他們都儘可能快地工作。總而言之,很高興這次入住是一次又一次的。