本飯店-傲途格精選

Bought ocean view Got restaurant and nightclub view ( load) When complained they said oversold ( tough - and when check-in said I had ocean view/ simply lied) Ordered breakfast room service- took 2 hours and 4 calls saying it’s on its way and never came. A simple avocado toast. You call front desk and they don’t pick up for minutes, I was a loyal customer for 2 years and sent many people from my company. This place has gone to hell.

Staycation for Winter wonderland We had a great time at The Ben. We have attended work events here but decided to bring the kids and stay the night so we could go ice skating. It was a magical experience for all. The decorations were beautiful.

Disfruté de clase de Yoga en el amanecer, al aire libre y me facilitaron una bicicleta para pasear y hacer compras. Fantastica estadia.

We cut our 5 night trip short due to our room being infested with bugs on our linens, night stand and on our baby's bottle. We complained to the front desk and they were not of much help. They strung us along for 4 hours that a new upgraded room would be available. After those 4 hours we went to the front desk for them to tell us that they were sold out and they wouldn’t be able to offer us anything else. They never refunded us the night we stayed & we had to pack up with our 1 year old and find a new hotel. After talking with some of the staff they had mentioned that this was an ongoing problem in this hotel and that they have been having a-lot of complaints about the bugs in the rooms. I would never stay here in the future.

Absolutely wonderful! Super cleanliness, the staff was super accommodating, the concierge was absolutely wonderful -staff overall 10/10 experience. Hotel very clean, nice views, food and drinks were excellent. We tried multiple hotels in the area before officially choosing this one. Definitely the best one in West Palm for sure !

Spectacular Trip Was the holiday season. Had ice skating rink right outside the front door across the street and the “special” town tree was around the corner with holiday light show every 15 min

My wife and I just Got married we were greeted with a bottle of Champagne in our Room and a hand written card congratulating us… We live south of West Palm, but wanted stay clise to Courthouse to celebrate our Marriage and it was everything we expected and more…

I loved my stay at the Ben. Everyone was very friendly and accommodating. The shuttles were quite convenient. I loved the complimentary bikes too. It was sad the rooftop restaurant and pool were closed but I would stay at the Ben again.