希爾頓歡朋飯店-哈澤萊頓(Hampton Inn Hazleton)

The pool was not heated, it was freezing cold. Most of the staff was cold, unfriendly. One staff member was very nice. The room had very little storage.

I booked a room with a vies and paid more for it. When I got to my room I had no view. Front desk told me ******* did not reserve a room with a view. Contacted ******* who tried to change room, but none was available. NO PRICE ADJUSTMENT! Wont use again!!

The beds were not comfortable and the towels are not very good quality. The room was $220 per night. I had much better for less. You can tell that the quality is being compromised.

great stay. greeted warmly. clear info on wifi, pets, breakfast, etc. look forward to another stay when we pass through again.

Front desk staff, breakfast attendant was fabulous, coffee & tea service along with fresh seasonal fruits availability was excellent. Room was comfortable, heat and AC nicely adaptable to outdoor temps. Overall good stay for purpose of attending our son’s wedding!

When I get there yesterday there was no one to give me my key that’s the only issue other than that it was really a pleasant and great stay

The facility itself was amazing. The breakfast was the best I've ever had at any hotel offering this free amenity. Special thanks to Marie in the breakfast room for providing us such a great experience. The room was so satisfying and the valley view was 2nd to none. The only negative thing I could say about the visit was at the check in. The day manager during our stay was extremely rude. I made our reservation thru *******. I called the hotel's customer service line to request an early check in on our two rooms as we were in a wedding party and the wedding started an hour after the normal check in time. We were assured it sure it would not be a problem. She was going to contact the hotel and advise them of the situation. Again, we were assured it would not be a problem. We were only looking for an hour or so early check in time. We were told to call the hotel before we arrived just to make sure everything was okay. So...I called before and was greeted by one of the most arrogant hotel managers I ever had the displeasure of speaking with. She told me that first...If I wanted special privileges I should book directly with the property instead of booking thru *******. Second...She told me the customer service agent has nothing to do with her hotel and her assurance means nothing to her. Third...She told me we could check in early if I wanted to pay a half days rate before she would be able to allow us an early check in. Then she hung up on me. Wish I had more room to write more

Staff was very friendly and helpful.