巴那蘇拉山度假村(Banasura Hill Resort)

We had pleasant stay at Banasura Hill Resort, food 🥘 was great and the best part is rooms and walls made of mud. You will feel beautiful fragrances of nature at different parts of resort.. ✨🍀 …

Wonderful trails, lush greenery, sound of crickets even during the day - we had the pleasure to experience all of these and more during our 2 days spent in Banasura when we went last weekend. There are amazing nature trails and as a family of 4 who love to walk (including my 12yr old and 4 yr old), this resort was really a lot of fun. We went on multiple walking trails - 2 of them guided outside the resort and 1 unguided inside resort. There is no a/c in the rooms. But mud rooms make the rooms better than a/c. The rooms are big. The staff are extremely courteous and friendly - be it those at the reception or the restaurant or the housekeeping or the trail guides. Buffet spread was good but not overwhelming. For those who expect hundreds of dishes in buffet, dishes that are rich, this is not for you. It is simple. Everything we ate was tasty. A piece of advice - Take some mosquito repellent. This is an eco-resort so it is a given that they have tried to preserve nature and not spoil it. It goes without saying there were mosquitoes, a lot of them. We took odomos and that made a huge difference. I am guessing the same was the reason for frequent power cuts. But neither the power cut not the mosquitoes did anything to spoil our time. P.S: As a person born and brought up in a city, I had never seen a firefly in my life. Until now when we saw one during our night walk. That was quite exciting.

We stayed in this lovely property with lovely views of the Banasura Hill. The property itself is huge which included sunrise point, a cave, a tea estate and a lovely stream where we were able spend a good time. The cuisine was also really tasty and very good and ***y choices to select from. The staff were very friendly and was available at tlyour service for any needs. Thanks for a memorable stay and would love to come back for other occasion.

We were a family of three including one child of 10 years, and we stayed for two nights here. The property is reasonably big and has a lot of places to walk around. It is maintained beautifully, and is lush green all around. There is a small stream nearby to walk upto. There Is a mini trail to hike up to a view puoint. Tea estates to walk around. Pros: Large property, lot of places to walk if you are nature lovers. Very courteous and helpful staff. Rooms are large and well maintained. [Basic facilities, though] Cons: The food choices are pretty limited, and they need to urgently change their chefs. Ala-Carte menu is very limited, and basically a subset of their buffet spread, which fore most part of the time is served cold. The swimming pool is at a beautiful location, however even basic things like towels are not provided near the pool. The spa, is a total rip off. The therapist does not appear to be trained, and the supposedly in charge person, keeps dropping in during a massage, I have never been interrupted so ***y times during a massage without basic etiquette of not entering a massage room when someone is being worked on. I seriously recommend not to use the spa The room was pretty basic, which is actually a good thing, however the towels they keep are non water absorbent ones, I wish they keep some towels which are cotton. I recommend the owners to install some easy chairs in open areas with the Mountain View, I would have really enjoyed my time reading a book facing the lovely mountains which the resort is facing to.

My wife and I visited the resort for New Years. The resort is at a great location with the view of the Banasura hill. All the staff in the resort, starting from the valet, to the front desk, to the guys in the restaurant, everyone is always looking to help and they always have a smile on their face. The owners were so wonderful and friendly as well. They treated us like family and that's one of the reasons why il definitely come back and stay at the property. The room was excellent and the next day we also got upgraded to the suite as it was available which was just so serene and peaceful. The food in the resort was absolutely yummy as well! Overall in absolutely loved the stay and I will definitely come back and also encourage my friends to stay at Banasura Hill Resort

We visited this property end of 2022, to celebrate new year, and it was a big regret. The way to the resort is bumpy, the staff is so hostile, ignorant and rude. The pictures posted on the booking websites are very old, the property is run down. The food is so bad, that I even after many attempts I couldn’t break the gulab jamun. The support staff is untrained. We got a room which had seepage and felt damp through the night of our staff. The linens were stained, even after requesting for a change. Upon raising concerns, the manager decided to hide and thereafter ignore to avoid meeting us. It’s been the worst year end trip. Do not fall for the pictures. The property is in quite a bad shape. We decided to cut short our stay and escape the horror of it.

Rooms were untidy, found cockroaches and red ants in the room. Rooms were not cleaned properly. Bathroom doesn't have proper drainage and water were coming out to the rooms, i stayed in the room 302. Food is overpriced. Zero hospitality.