Pepper Trail, Wayanad, Kerala Stay 18th to 22nd December 2024 We stayed in one Pool Villa and the other was regular (non-pool) Villa… Good : Lovely property, and good clean and spacious villa’s. Good Toiletries… Coffee Souffle was brilliant. Coffee estate tour was excellent and not to be missed… Mr. Kishore Kumar who took us on the tour was brilliant and super enthusiastic in showing us the vast property. The chef did make up brilliant food (limited option though) what we requested being out of menu (otherwise they primarily offer authentic Kerala cuisine). Feel free to ask them to make you your choice of food, and if its possible, they do oblige without any hesitation. The ordered food (for lunch and dinner) was delivered to our room, without any extra charge. And the service was prompt and very timely. Very convienent. Decent wifi speed. Friendly staff. Air cons work well. Bad : Extremely low choice of food in breakfast for vegetarian guests. No DO NOT DISTURB or CLEAN MY ROOM signs in the room. No Room numbers mentioned outside the room. Seating outside of the room was pointless, because of the tall grass around the seating area. It was shabby and not maintained. Shower pressure was really poor. The pool in the villa was not temperature controlled. Though they said it is… Something must have been wrong with the heating system of the pool. They have only a 20 liter geyser per room… which means, if you wish to have a tub bath, you need to fill up about 20 liters of hot water, and then wait for 30 mins (by the time the water in the tub goes cold), and then pour in another set of 20 liters of hot water, and again wait… and the story continues… leaving you in no mood for a tub bath… Frequent power cuts keep tripping the wifi. Did not find any trouble with ants, though there were quite a few insects in the bathroom area. Quite expected because of the vegetation around, but manageable. No charges of food that we requested was informed prior to us. It was a bit of a shocker on seeing the bill at the time of check-out. Not expected. Dosa, Idli and Chutney needs serious improvement. No telephone in the room (but they were super prompt on messages being communicated on whatsapp) No pen and paper in any room. Request the management to take the reviews on a positive note, and improve the property even better. Thanks to the Chef for taking care into our food. Also special mention to Mr. Yadu, Mr. Harry, Mr. Jobesh and Mr. Kishore Kumar.
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