智選假日飯店-奧本希爾斯南(Holiday Inn Express & Suites Auburn Hills South)

Our room was very warm and the air conditioner didn’t work very well. The breakfast wasn’t a good selection and didn’t have many options for me.

I booked 2 rooms at the same time. I called the next day to make sure that the 2 rooms would be next to each other. However, at check-in, not only were the rooms not next to each other, they were on different floors! The lady at the counter was super nice and was working hard to fix the problem, however it took some time so we were not able to get into our room right away. She was able to get our rooms on the same floor, but at opposite ends of the hall. I was traveling with my sister and her 2 young children, so having to go back and forth down the hallway was very inconvenient. Especially giving the fact that I called to make sure that we would be next to each other I was was assured we would.

They are trying to charge us twice for this stay. The hotel does not have the ******* confirmation number, but the card has been charged twice. One from ******* and one for them separately. We need this fixed!

The place was dirty my tv in my room didn’t work they include breakfast but it’s no food but gravy biscuits & turkey sausage I still haven’t received my 50$ deposit back either

The room was excellent, clean. Staff was great. The breakfast wasn't quite up to par of any other Holiday Inn I've stayed at, but I can let that slide.

My second stay at the Holiday Inn Express Auburn Hills South. The staff/housekeepers are friendly and professional. It is a well-kept property, the lobby area/rooms/hallways are clean and well lit. The rooms are spacious and clean, though the carpet in the rooms & hallways could use a good shampooing. The property is located in a business area so it's quiet in the evenings. Look forward to staying again.

Property was great from front desk staff, to rooms and overall property. I would stay here again.

They only had one dryer and it didn't work. Hair dryer in room was broken. Took it down to the front desk and the person working the desk acted like they were going out of their way to replace it.