First, its under renovation so several problems some that can be fixed, others...? The room was ok sized, the sofa bed was horrible even for sofa bed standards. It was springs with zero cushion to it at all. My 10 yr old frequently sleeps on sofa beds on our travels with no issues. He couldn't stop saying how awful this was so i tried it too so i can say this bad of a sofa should not be in a hotel room at all. Then the shower had no hot water. Thought maybe it was timing. Nope, no matter what time one of us attempted (late night, early morning) water was luke warm at best. Mainly we were there for the pool. Pool was small and the lights were out because the people doing rennovations forgot to turn it on at the end of the day? Front desk couldnt do anything about it but they tried. We even brought back food and I was going to buy something small from the hotel pantry area but it didnt even have a lot of basics, one freezer was empty but i thought that might have been because of electricity turn off that affected pool but they seemed out of most everything else including the low selection of candy bars. We had stated we had 4 ppl we were bringing but there were only 3 towels provided, which was small thing but still added to an overall poor experience. I will say staff seemed nice but the rest was so bad we left at 8pm the night before to go home to get a good shower and sleep better.. I hope the renovation goes well but we will not be returning.
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