Eaton DC

The two greatest things about the Eaton were the turntable and records in our room, and the staff, always cheerful and helpful (especially Simone, who worked hard to choose new music for us to listen to, after asking about my preferences). The room was smallish but quiet and well designed, with a great shower. Bath amenities: shampoo, conditioner, body wash; no body lotion. I forgot another great thing: the library - warm, inviting, comfortable seating, even a gas fireplace. And the best thing: the staff are unionized, and have decent pay, benefits and protection!

The Eaton is one of my favorite hotels anywhere. The entire vibe is cool. The room is so homey and cozy. I’ve stayed here twice and never had any issue with noise volume or anything like that. In fact I slept very well all the times I’ve stayed here. I do wish there were an option for coffee in room - it’s nice to have when you wake up. I also think the hotel doesn’t have enough elevators. When it’s busy you can wait up to ten minutes for the elevator, which is a lot. Overall though the Eaton is very close to perfect. Highly recommend eating at their restaurant too. SO GOOD!!!

Hip all inclusive hotel w great restaurant and adjoining coffee shop. Awesome rooftop bar and speakeasy. Small gym but very nice spa. Room was fun but short on amenities. Hotel staff were hit and miss. Some were above and beyond and others were clueless.

Very disappointed. The hotel itself is lovely, with clean modern rooms and some interesting features (record player in the room) that make it feel more like a boutique hotel. The reception staff were kind and attentive. Where problems begin to emerge is in the facilities. The hotel hosted a large conference throughout our stay, that meant the lobby was constantly a loud and busy environment. There are several onsite food/drink options- a restaurant, a coffee shop, a “speakeasy” (read: overpriced cocktail bar that is in no way hidden) and a rooftop bar. Unfortunately they all appear to be separate businesses to the hotel, which led to a number of problems. The rooftop bar was booked throughout our stay for the conference guests, meaning it was completely off limits. The coffee shop is very busy with foot traffic from locals, and closes in the evening. The restaurant was also closed in the evening for a private function, and the cocktail bar quickly reached capacity. This left literally nowhere on site to eat or drink, meaning we spent our evenings away. The only breakfast option available was to queue in the coffee shop for lengthy periods. Whilst I appreciate these businesses are not part of the hotel, removing them leaves the hotel lacking the facilities expected when paying upwards of $500 per night for a standard room. I mentioned twice that I would like to discuss these issues, but so far have received no response.

As VIP access hotel, the offered perks for One Key Gold members listed on their page include complimentary breakfast. However, I was not offered complimentary breakfast. The only perk I actually received was a 2-hour late check-out. Therefore, this hotel listed inaccurate information on their page, hence the bad rating. Otherwise the facilities and the location was quite nice.

スタッフはフレンドリーで、問題はすぐに解決された。指定の時間には、ロビーでコーヒーの提供があるが、部屋へのケトルの貸し出しもしてくれる。

Perfect location for the event I was attending at this hotel. Everyone that I encountered were friendly and helpful. I would definitely stay here again.