karinesnape
2024 年 1 月 1 日
Disappointed, accessibility was misconstrued, accessibility is defined as accessible for all, yet they gave me an accessible room with a low bath for a 94 year old who walks with a frame. Therefore inaccessible. Moved for last three days , however as booked in early Oct, they should have got it right. Unhelpful on phone as insisted that handles and a low bath was accessible, wouldn't accept not accessible to all, or that having been told about a 94 year old walking with a frame would mean they needed a wet room. Not a low bath
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