This is by far the most disappointing Hilton experience I have ever had. From the lobby full of wedding party running up and down the halls and screaming until 2 AM, to the open soap in the bathroom when we arrived, to the hair everywhere all over the bathroom floor as well as an empty roll of toilet paper on the toilet paper holder, to the room smelling heavily like urine. The beds weren’t too bad, it just would’ve been nice if we would’ve been able to sleep on them through the night and enjoy the comfort. I will say though, I reached out to the hotel manager immediately and she was more than willing to make it right with no questions asked. Apparently we weren’t the only ones to complain as she said it was a very rough night for their hotel as well as other guests. Overall I would not recommend this hotel just because clearly the housekeeping staff doesn’t care about the cleanliness of the hotel.
翻譯