第一天找不到酒店的牙刷拖鞋，後來問說我們忘記放了，第二天才給提供。
倒數第二天請酒店預訂離開時的出租車，他們說預訂不到，不過酒店提供這個服務給我送我去火車站，3公裏遠的火車站。我問他們我可以付錢，他們說不用，這算是免費的。有意思的地方來了，最後一天酒店女老闆說酒店不能提供送我去火車站。我問為什麼，她說我的車沒有保險，路上出了事故她要承擔責任。後來，我說我有保險，不用擔心，而且早上沒什麼車，就3公裏遠。女老闆後來說送我需要早上7點起牀，比她平時早起2個小時。所以需要付錢，需要50歐元，最少40歐元，說因為她早起了2個小時，多了2個小時的上班時間，所以要我付這2個小時的工作時間的錢。我說太貴了，我衹能付正常出租車的價格，最多出租車價格的2倍。出租車的話衹需要10歐元不到。她說不行，建議我自己走過去。！！！！最後我說好吧，我自己往過走。大小行李走路的話20-25分鐘，真不輕鬆。她說請我諒解她，我說我諒解她，但是我不諒解酒店。她說，這個酒店是她的。我堅持，酒店我不諒解。個人我諒解。
沒有信譽，說話出爾反爾，這算是最差的德國人了。
In my first day, there is no Toothbrush and disposable slippers in my room. the second day, hotel worker said sorry for forget it.
In the fouth day, I ask hotel for booking a taxi from hotel to train station, Hotel feedbacked to me, they can＇t find taxi for me, but hotel can dirve me to train station when I leave. I asked them is it free? hotel said it＇s free and belonged to hotel＇s service. what＇s funny, in the latset day, after I paid the hotel fee, hotel worker told me hotel willn＇t drive me to train station becasue her car didn＇t have assurance, she are worried about any inssident during driving me to train station. I said, it＇s OK and I had assuance.
then, the worker said I have to pay her 50 euro, at least 40 euro, to her because her had to get to hotel 2 hours earlier than usual. I need to pay the fee for her 2 work hours. I said, I can pay to you the taxi fee, or I can pay the doubel taxi fee to you. but I can＇t pay 40 euros to you for your work time.
in the end, I have to say, I would leave by walk. it＇s not easy for a foreign to walk for 20-25 minutes with my bags and boxes. the hotel worker said, please understand her. I said I understand you but I can＇t understand the hotel. the hotel broke the promise and put the customer into a dangerous condition and don＇t servise good.
she said, this hotel is mine....hotel really can＇t find taxi for me.
so when I leave, luckliy, a easy-going oud man saw I taked many bags on the way and asked me ＇do I need help＇, drived me to the train station for free finally. I shared my expeirence to him, I said I＇m lucky to meet with him, he said please also drive me for free when he was in Shanghai China, I promised that I will do the same thing in my contry. in the last, I give him a namecard and told him if he came to Shanghai, contact me.
滿意
4 評價