This Hotel is situated at 4th Floor of a building, we stayed their for 2 nights, 2nd night, around 9:30PM, while returning form out side we noticed elevator is out of order. Me 64years of age & another member of our group was having some physical problem, we had to use stairs to our room at 4th floor and immediately we informed the same to the reception. In this hotel at night only one 18/19 years young boy was at reception, he expressed his inability to rectify the problem. Next morning we had to leave the hotel by 05:30hrs, so, we had to use stairs ***** with our luggage, there was no one to take our luggage down. That was very pathetic condition. There should an emergency service to handle such situation. So, my advice to elderly persons not to choose this hotel.
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