The hotel itself wasn’t pleasant, housekeeping can’t keep up with the rooms. My rooms I requested at least every three to four days cleaning, but on my 1 week they didn’t even bother cleaning my room! I was told they don’t clean every day, I said I requested for 3-4 days at least but 1 week!!! I di t need everyday cleaning!! The first Marriot that I experience that I was told they don’t do every day cleaning, which I know every hotel is every other day. But to make excuses is not good. But the day they clean my room I met the lady who did the cleaning on my floor she was nice. Luckily their Bistro Cafè attendant was very helpful and friendly. Cathy was very attentive with her customers needs.
Very nice hotel, staff was so accommodating and friendly,the rooms were bigger than a regular hotel room. Best breakfast,at least every day there’s a different kind of food.
Negative side the location,it’s on a busy street ,I can hear street noise,traffic noise.
Positive side location is near restaurant and shopping center.
Kaitlyn and Irena at the front desk are always friendly and welcoming. The rooms are clean, quiet, and comfortable. The TV in the room works well as does the air conditioning. The van driver is always courteous and the van is clean. Relaxing place to stay.
Hello and welcome to my review. While we didn't use all of the amenities, this can still serve to help you make an informed decision. We checked in about 830 on a Friday night prior to the NAS Oceana Airshow. We were welcomed by Izzy at the front desk. She was extremely sweet and helpful. When she found out there were children in my travel party, she gave them each a nylon drawstring bag with a snack, coloring book, and crayons. We were on the 18th floor and best I can tell, there were four rooms, broken into suite A and B so they can be combined. We didn't hear any noise on the floor at all. The bathroom had plenty of towels and the tub was quite deep. The room had a microwave, mini-fridge, toaster, and coffee maker. A definite plus was the fact there was actual silverware and plates. Most places with that size only provide plastic and paper utensils. The beds and pillows were comfortable, but the bed didn't seem to be long enough. I'm 5'11 and my feet hung just over the bed. Additionally, the room did seem a little small to me as well. The downside in our room was that the A/C sounded like a jet engine spooling up and once running, sounded like an inbound helicopter. I cannot say if that is common across all rooms. This hotel does not offer free breakfast but there are plenty of places to eat right there along Virginia Beach, While parking is part of your resort fee, the garage is one block away. As I said, we didn't use any amenities, so I have no idea how the pools and fitness center are. All in all, the hotel is clean, it's on the beach, and the staff is friendly. I hope that helps.