Vientiane Ruby Riverside Hotel & Hostel的評論

住宿方回覆: Dear Guest,Thank you for your kind words! 😊We’re glad you enjoyed the breakfast and appreciated the great value. Yes, our hostel does have a lovely international vibe — and while the pool is there for everyone to enjoy, sometimes guests just choose to relax around it instead of swim.Next time, don’t be shy — bring those swim trunks to life! 😉Warm regards,Ruby Riverside Vientiane Hostel

住宿方回覆: Thank you so much for your detailed and positive review! We're glad you enjoyed our convenient location, clean beds, and the extra amenities like the pool table, swimming pool, and ticket services. It's great to hear that our team’s service made a good impression too. We hope to welcome you back again soon!Warm regards,Vientiane Ruby Riverside Hostel

住宿方回覆: Thank you so much for your kind words! 😊We’re glad you enjoyed the value, location, and facilities.Great to hear it worked well for your solo trip — hope to welcome you again soon!Warm regards,Ruby Riverside Vientiane Hostel

住宿方回覆: 尊敬的賓客：感謝您抽空與我們分享您的入住體驗。對於您在入住期間遇到的不適和不便，我們深感抱歉。對於客房分配問題以及預訂溝通上的溝通失誤，我們深感抱歉。我們絕對無意為您安排其他房型，我們理解這給您帶來的困擾。前台團隊已盡最大努力快速解決問題，但我們承認未能達到您的期望，對此我們深表歉意。關於噪音和清潔問題，包括鼠患，我們非常重視此事。我們已經與客房清潔和蟲害防治團隊合作，確保立即解決此類問題，避免再次發生。我們重視您的回饋，並感謝您向我們反映這些問題。您的體驗有助於我們改進，我們希望有機會在您下次光臨時恢復對我們的信任。此致，Ruby Riverside Vientiane Hostel

住宿方回覆: Thank you for your positive feedback! We're happy to hear you found the room comfortable and enjoyed our convenient location near the Mekong Night Market. We appreciate your kind words about our hostel compared to the overall environment in Laos. Hope to welcome you back soon!Warm regards,Vientiane Ruby Riverside Hostel

住宿方回覆: Thank you for your wonderful review! We're delighted you appreciated our facilities, cleanliness, great environment, and excellent service. We hope to welcome you back soon!Warm regards,Vientiane Ruby Riverside Hostel

住宿方回覆: Dear Guest,Thank you for your feedback. We're glad to hear that you were satisfied with the overall environment.We apologize that our service did not meet your expectations, and we will continue to train our team to provide a better experience. We also appreciate your comment about the pool water — we’ve shared it with our maintenance team to ensure it is addressed promptly.Thank you again for your valuable input, and we hope to welcome you again with improved service.Best regards,Ruby Riverside Vientiane Hostel

住宿方回覆: 感謝您的好評！很高興您喜歡我們的早餐和大且帶鎖的行李櫃。期待您再次光臨！此致，Vientiane Ruby Riverside Hostel

住宿方回覆: 尊敬的客人，感謝您的好評！我們很高興您喜歡我們乾淨的設施以及靠近夜市和洋人街的便利位置。希望很快再歡迎您光臨！此致，Ruby Riverside Vientiane Hostel。

住宿方回覆: Thank you so much for your kind words! We're delighted to hear you appreciated our front desk service. Hope to welcome you back soon!Warm regards,Vientiane Ruby Riverside Hostel