酒店所在的大樓已經有三百多年歷史,房間內的陳設很有品味,色調配搭得宜。員工服務態度一流,出入都會主動和我們打招呼。當我們剛把行李放好就留意到酒店早就準備好了一瓶香檳給我們,並有一張手寫的問候卡,處處顯示了酒店對客人的體貼服務。另外酒店的所在出入非常方便, 步行四分鐘可到BILA超市和麥當勞,旁邊有家很不錯的泰國餐廳 Patara,雖然比較貴但味道很好,環境也不錯。大多數的景點都在酒店附近,衹有美泉宮要坐車去,不過我們用 Bolt 叫車也衹需要二十幾歐元。值得一提的是房間內 mini bar 的飲料和零食都是免費的。
訪客用戶
2022 年 12 月 18 日
Very good hotel. Location is very good. The staff are amazing.
The breakfast food in the restaurant is a la card. I didn't like it.
The room is very comfortable, but is lack of a working table and chair.
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Christopher
2024 年 1 月 15 日
This is probably one of the best hotels I’ve ever stayed in, if not the best. Such a beautiful hotel, the rooms are exquisite with huge attention paid to the little details. The staff were simply wonderful and the welcome we received was outstanding. Staff were extremely helpful and knowledgable. The location of the hotel is perfect, right in the centre of the old town and almost next to St Stephen’s cathedral. We had such a relaxing two nights - the pillows were like sleeping on clouds!! Would highly recommend
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Grant
2023 年 12 月 17 日
This hotel is very special, really stylish and beautifully furnished and decorated. Brilliant location right in centre of Vienna with lots of great restaurants, bars and attractions in walking distance. Lovely bar in hotel for drinks before and after dinner. Staff really helpful. Couldn't recommend more highly and will be back!
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Petra
2023 年 12 月 13 日
Loved the friendly welcome and the stunning rooms. Everyone was so friendly and helpful and the bedroom was amazing. The beds were comfortable and the free mini bar and bottle of wine in the room was a lovely extra. Only downside is the breakfast, it's a bit chaotic in the morning and you have to wait to be served so was a little bit stressful each day but the food was excellent.
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Verified traveler
2024 年 1 月 4 日
Lovely hotel in a great location, room and service from the hotel were perfect.
Service in DOTs was a little surly but I understand this is run separately from the hotel, given there is so much in the area we didn't feel the need to return to DOTs for a meal.
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Pasi
2023 年 10 月 19 日
Expensive hotel without professional service. The rooms were clean and nicely decorated but the technology was somewhat a mess-the remote control eg was difficult to use and not due to the lack of skill but the tablet just being very difficult to navigate and use- what is the point of having technology in place that is not serving its purpose.
Be careful about breakfast pricing. When checking in, the breakfast was promoted with the price of 39 euros which turned out to be more than double due to the unprofessional service of the restaurant staff. Also booked a room with city view and got something else - we were asked the first day if we wanted to change the room to one with city view but when checking out and asking about refund we were told that there aren’t any rooms with city view. No refund and when we were paying the breakfast, were asked for cash payment due to the card machine not working but when we told them that we didn’t have cash, suddenly the payment could be made by card. Just felt somehow very dishonest and unprofessional- not something you’d expect from a hotel with this rating . Would definitely not stay here again nor recommend it to anyone
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Verified traveler
2023 年 12 月 5 日
Excellent location!
Restaurant doesn't work that well... No room service in the evening as the restaurant was busy...
And the breakfast service doesn't really exist... The coffee comes too late and cold, the waiting time for a simple breakfast is 45min.
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RITA
2023 年 9 月 18 日
The hotel is very central for all amenities. Everything is very clean and well cared for. Very upmarket toiletries, lovely soft turquoise towels and robes Very comfortable bed with high quality linen. The decor is attractive, traditional with a modern twist.
The restaurant is also good, as are all the staff.
Not the cheapest, but worth it for us.